Data & Reporting Analyst Lead, Resource Innovations

• We are seeking a highly skilled and motivated Data & Reporting Analyst Lead with a strong background in data analysis to join our dynamic team
• 3+ years of professional experience working as a business or data analyst is required
• Demonstrated success with data manipulation and visualization tools (Tableau, Microsoft Power Platform)
• Create, interpret, and maintain complex SQL queries in Redshift or Tableau
• A proven grasp of database and analysis tools such as PostgreSQL and Excel, including demonstrated analytical skills to solve business issues
• Advanced Microsoft Excel skills (pivot tables, LookUps, Index/Match, Charts/Graphs, PowerQuery, VBA)
• The ability to manage projects, influence stakeholders and work closely to determine effective solutions

Desirable

• Resource Innovations is seeking a Data & Reporting Analyst Lead to join our growing Client Services team
• As a Data & Reporting Analyst Lead you will be responsible for data visualization, dashboard & report delivery, leading automation projects, and driving innovative improvements
• Owns and leads improvements for data and automation for Tableau, Salesforce Service Cloud Voice, and other reporting & automation initiatives
• Creates and maintains Tableau and Power BI dashboards, recurring and ad hoc reports, and reporting tools for internal and external clients
• Incorporates automation and efficiency into reporting solutions to establish processes that guarantee accurate and reliable results
• Works directly with Software/IT teams, clients, and vendors to translate complex concepts concisely and integrate diverse data solutions
• Supports technical elevation of the Client Services reporting solutions by expanding data warehouse & API connected solutions
• Analyzes Client Services business trends and identify improvement initiatives & strategies for reporting/automation
• Designs governance standards for quality checks, version control for reports/macros, and automation documentation
• Manages the QC process across the reporting team to ensure consistent and thorough evaluation of all reports, invoices, and reconciliations
• Performs database queries and business data analysis as needed
• Supports reconciliations, macros, reports, and other automation processes as necessary
• The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice

• Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required