Accounts Receivable Analyst, Doximity
Order-to-Cash
$75-85k
Professional medical network for physicians
Be an early applicant
Professional medical network for physicians
501-1000 employees
Be an early applicant
$75-85k
501-1000 employees
Company mission
To connect healthcare professionals and make their lives more productive.
Role
Who you are
- The ideal candidate is detail-oriented, highly organized, and able to work independently while identifying root causes, solving problems, and improving AR processes
- Experience in Order-to-Cash, Accounts Receivable, revenue cycle, or a related finance operations role
- Experience with invoicing, invoice delivery, collections, cash application, and account reconciliations
- Strong Excel skills, including VLOOKUP and the ability to analyze and reconcile large data sets
- Ability to work independently, take ownership of assigned accounts, and follow issues through resolution
- Strong problem-solving skills with the ability to identify root causes and improve processes
- Experience with NetSuite and Salesforce preferred
- Strong attention to detail, organization, documentation, and follow-through
- Professional communication skills and the ability to work effectively with customers and internal teams
What the job involves
- We are seeking an Accounts Receivable Analyst with strong Order-to-Cash and revenue cycle experience. This role will own assigned customer accounts across invoicing, invoice delivery, collections, cash application, reconciliations, and issue resolution
- Own assigned customer accounts throughout the Order-to-Cash lifecycle, from invoice creation and delivery through collection and payment application
- Prepare and process customer invoices accurately and within established deadlines
- Review invoices and supporting documentation for completeness and compliance with customer-specific billing requirements
- Submit invoices through the appropriate customer portals, VMS platforms, EDI channels, or other delivery methods
- Monitor invoice submissions through acceptance, promptly researching and resolving rejections, missing documentation, and other delivery issues
- Review aging reports and perform consistent, professional follow-up on outstanding balances
- Communicate directly with customers to obtain payment status, resolve disputes, and secure payment commitments
- Maintain clear collection notes, follow-up dates, supporting documentation, and account histories
- Escalate unresolved balances, process delays, and other risks proactively with sufficient supporting detail
- Apply cash receipts accurately and promptly
- Research and resolve unapplied cash, misapplied payments, short payments, overpayments, deductions, and unidentified remittances
- Perform detailed customer account reconciliations involving invoices, payments, credits, adjustments, and disputed balances
- Partner with internal teams to resolve issues while retaining ownership and following each item through completion
- Identify recurring problems, determine root causes, and recommend improvements to Order-to-Cash processes and controls
- Create and maintain clear process documentation and standard operating procedures
- Maintain accurate, audit-ready AR records and support period-end close activities, reconciliations, and reporting as needed
- Balance routine transactional responsibilities with time-sensitive research, customer requests, and exception handling in a high-volume environment
Our take
Doximity provides an app to connect physicians, so they can stay on top of medical news and in touch with their peers. Establishing itself as the "LinkedIn for Doctors", it has become the largest community of healthcare professionals in the US, with a large majority of doctors, NPs & physician assistants among its verified members.
Though there are other platforms out there connecting physicians, Doximity appears to be regarded as the leader in this space, boasting a large and established presence. Amongst its successes is the fact that its "Doximity Dialer" platform has twice been recognised as 'Best in KLAS’ in the Telehealth - Video Conferencing Platforms segment at the KLAS awards.
Since its 2021 IPO, Doximity has significantly grown its revenue, primarily through allowing drugmakers to promote products and services to doctors, and acting as a recruitment tool for medical systems. The company is currently focused on developing its product, increasing its utility through integrations with health record systems and adding AI administrative tools. It is well poised to achieve its ambitious goal of attaining $1 billion in annual revenue by 2028.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2014
$54m
SERIES C
Sep 2012
$17m
SERIES B
Total funding: $81.8m
Company benefits
- Competitive health insurance
- Equity grants for all employees
- Lunch & Learns, and a conference/training budget focused on topics relevant to your line of work
- Events - a few times a year, we get the entire team together to celebrate our recent victories and plan our next milestones
- The chance to recognize your colleagues when they step up their game (Doximity will sponsor a small bonus)
- 401k plan with traditional (pre-tax) and roth (after-tax) options (we'll match contributions dollar per dollar, up to $3,000)
- Adoption & fertility benefits for eligible employees - including financial reimbursement, paid parental leave, and bonding leave
- Remote working options
- Home office stipend
Company HQ
China Basin, San Francisco, CA
Leadership
Jeff Tangney
(Co-Founder & CEO)Previously President & COO at Epocrates.
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