Project Manager, Lendscape
Salary not provided
JIRA
Smartsheet
Mid and Senior level
London
2+ days a week in office
Business financing platform
Be an early applicant
Business financing platform
201-500 employees
FintechB2BLendingFinancial ServicesSaaS
Be an early applicant
Salary not provided
JIRA
Smartsheet
Mid and Senior level
London
2+ days a week in office
201-500 employees
FintechB2BLendingFinancial ServicesSaaS
Company mission
To provide the most comprehensive and flexible solutions for the working capital finance industry.
Role
Who you are
- 3+ years of experience in a delivery or project management role, with a experience delivering software implementations
- Demonstrable track record of acting in a lead role in delivering client-facing software implementations / upgrades on time, within scope and budget, to enterprise or large corporate clients
- Experience working within a B2B SaaS or financial software product company
- Strong understanding of the full software implementation lifecycle including discovery, requirements gathering, configuration, development management, integration, UAT, and go-live
- Experience managing projects with significant software configuration and/or bespoke development components — not purely functional or change management implementations
- Proven ability to manage senior client stakeholders
- Familiarity with project management methodologies (Agile, Waterfall, Hybrid); PMP, PRINCE2, or equivalent certification advantageous
- Experience managing project budgets, commercial commitments, and change-order processes
- Exceptional client-facing skills with the ability to build credibility and trust quickly at senior levels
- Lead structured project kick-off sessions with customers, ensuring clear alignment on delivery methodology, project governance expectations, key milestones, and the roles and responsibilities of all parties from the outset
- Able to lead executive-level governance forums, prepare board-ready status reporting, and handle difficult conversations with professionalism
- Skilled at managing competing stakeholder priorities and maintaining alignment across complex, multi-party environments
- Natural communicator — able to adapt tone and content for technical and non-technical audiences alike
- Rigorous and structured approach to project planning, milestone tracking, risk management, and dependency management
- Able to hold projects on track through periods of ambiguity, scope pressure, and competing priorities without losing sight of the client commitment
- Experience building and maintaining clear project governance artefacts project plans, RAID logs, status reports, steering meeting packs, budget reports, financial forecasts, change logs, and decision registers
- Effective use of project management tooling (e.g. Jira, JIRA Plans, MS Project, Smartsheet) to track progress and provide visibility to internal and client-side stakeholders
- Confident in facilitating discovery workshops, requirements sessions, process mapping, and future-state design discussions
- Strong ownership of project budgets, including close tracking of time spent against plan, transparent reporting of budget usage and variances to clients, and proactive escalation of any deviations with material budget impact. Accountable for meeting revenue targets, maintaining accurate invoicing schedules, and resolving billing disputes in a timely manner
- Strong influencing skills — able to drive accountability internally and with clients without direct authority
- Highly developed written and verbal communication skills; produces concise, professional documentation and presentations
- Experience driving cultural and behavioural change in complex, regulated client environments
- Skilled facilitator — able to run effective steering committees, workshops, retrospectives, and planning sessions with mixed audiences
- Strong problem-solving capability; able to analyse complex delivery situations and turn insight into action
- Data-driven approach to delivery management — tracks the right metrics and uses them to inform decisions and client conversations
- Ability to think 80/20 and balance thorough delivery governance with pragmatism and commercial awareness
- Effective and responsible use of AI tooling to support delivery management tasks
- Conducts structured lessons learned sessions at key project milestones and post-delivery, engaging both internal teams and clients to identify what worked well, areas for improvement, and actionable steps to embed those learnings into future delivery practice
- Customer-first mindset with a genuine commitment to delivering a positive experience
- Highly organised with strong attention to detail and a structured approach to planning and tracking delivery
- Confident, credible communicator who can build trust quickly with both technical and non-technical stakeholders
- Proactive problem-solver who takes ownership and drives issues through to resolution
- Collaborative team player who builds strong working relationships across functions
- Adaptable and resilient, comfortable working in a fast-paced, evolving environment
What the job involves
- Lendscape delivers market-leading secured lending software to financial institutions worldwide
- The Lendscape Delivery Team is seeking an experienced Project Manager to lead the delivery of customer implementation and upgrade projects for our Receivable Finance solution
- This role will initially be focused on the management of upgrade projects to existing Lendscape clients, but this is expected to evolve to include new system implementations as the company’s focus and structure transitions to an increasing product centric way of working and structure
- In this role you will own end-to-end project delivery, coordinating a cross-functional team (XFT) of engineers, QA analysts and business stakeholders to ensure upgrades are delivered on time, within scope and to a high standard of quality
- You will also work closely with the Commercial Account Management and Service Delivery Management teams to plan and schedule upgrade activity and will act as the primary point of contact for customers throughout the upgrade lifecycle
- This is a highly collaborative, customer-facing role that requires strong delivery management skills, knowledge of software implementation lifecycle and understanding of the technical landscape
- Own the end-to-end project lifecycle for customer implementations and upgrades of the Lendscape Receivable Finance platform, from initial scoping through to post-go-live sign-off
- Define and maintain detailed project plans, ensuring milestones, dependencies and risks are clearly identified and tracked
- Manage multiple concurrent upgrade projects at varying stages of delivery, balancing priorities and resources effectively
- Maintain a clear audit trail of decisions, change requests, approvals and project outcomes
- Accountable for the financial performance of each project, ensuring delivery within approved budget, maintaining accurate ETC forecasts, proactively flagging financial risks, and coordinating with the Finance team to ensure timely invoicing and appropriate resolution of any disputes
- Maintain a consolidated view of all current and pipeline upgrade and implementation work, including an up-to-date delivery plan, forecast revenue reporting, and resource capacity planning, ensuring risks to either are identified and escalated in a timely manner
- Lead and coordinate a cross-functional delivery team comprising software engineers, QA, infrastructure, and business analysts
- Run structured sprint or delivery ceremonies including stand-ups, planning sessions, retrospectives and stakeholder reviews
- Provide technical oversight, overall priorities and direction on small software development tasks and defect resolution activities that arise during the upgrade process
- Work with engineering leads to assess technical scope, identify risks and resolve blockers in a timely manner
- Foster a collaborative, high-performance team culture with a clear focus on delivery excellence
- Act as the primary project interface for customers during the upgrade lifecycle, maintaining strong relationships and clear, proactive communication throughout
- Collaborate closely with the Commercial Account Management team when planning upgrade timelines to ensure alignment with contractual commitments and account strategy
- Support the Service Delivery Management team with upgrade scheduling, resourcing and readiness activities
- Collaborate with the LS Support team to align on scope, timelines, and any cross-team dependencies, ensuring a smooth handover back to support upon project completion
- Prepare and present project status reports, highlight reports and executive summaries for internal and customer audiences
- Manage customer expectations effectively, escalating issues and risks appropriately and in a timely manner
- Proactively identify, log and manage risks and issues throughout the project lifecycle, ensuring appropriate mitigations are in place
- Own the change control process, assessing the impact of scope changes and obtaining the necessary approvals before proceeding
- Escalate critical risks or delivery blockers to the Delivery Managers and Delivery Director with clear options and recommendations
- Champion consistent use of delivery processes, tooling and documentation standards across new implementation and upgrade projects
- Contribute to the ongoing development and improvement of the upgrade delivery methodology, sharing lessons learned and best practices
- Identify opportunities to reduce delivery timescales and improve the customer upgrade experience
Application process
- We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we’re keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career
Salary benchmarks
Our take
The business financing landscape is becoming increasingly fast-paced, and reacting to the speed of the market can be challenging. In addition to competition, businesses must deal with managing invoicing, accounting platforms, client portals and documentation. This can quickly lead to processes stunting the business growth they should be enhancing.
Lendscape provides a business financing platform, featuring a range of applications for onboarding, open accounting, client portals and document management. The company augments such services with a unique approach to customer service, offering testing scenarios, consultancy, hosted managed services and a query help desk.
Whilst there are many other business financing platforms for companies to choose from, many focus solely on onboarding. Lendscape instead provides end-to-end support to help improve workflow efficiency. Through this unified approach, the company helps businesses future-proof themselves for fast-paced financing - a vital service in today's landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- Variable pay system that rewards outstanding performance and keeps compensation in line with market trends
- Wellness App, a dedicated Wellness Month, corporate gym membership, and discounts from day one
- Financial advisory support and access to financial and welfare loans
- Private medical coverage with flexible options to suit your needs
- Life insurance to provide financial protection for your family
- Opportunity to lease an electric car through our EV scheme
- Access to bike stands and showers at the office
- Hybrid working policy that blends office collaboration with focused work at home
- Flexible work arrangements may be available
- At least 25 days of annual leave, plus bank holidays (UK staff can buy up to 5 additional days and earn an extra day each year, up to 30 days)
- Family, career, and sabbatical leave to support you through life’s events
Company HQ
Wimbledon, London, UK
Leadership
Brett Promisel
(CEO)Previously President and COO at Deep Pool Financial Solutions, COO of the SBS Business Line at Accuity for LexisNexis Risk Solutions, COO at Safe Banking Systems and Co-founder and CEO at FLYNN.
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