Benefits Manager, Alma

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5-7 years of experience managing benefits programs for a workforce with both exempt and non-exempt employees
• Strong knowledge of benefits laws and regulations (e.g., ACA, FMLA, COBRA, ERISA)
• Experience with ADP and benefits administration platforms
• Exceptional communication and interpersonal skills, with the ability to engage and educate employees at all levels
• Advanced experience with Excel, Google Sheets
• Comfortable creating and delivering benefits reports
• Thinks Critically: You see the big picture, anticipate challenges, and know how to align benefits programs with organizational goals
• Builds Trusting Relationships: You understand the unique needs of different employee groups and advocate for solutions that work for everyone
• Communicates Effectively: You excel at breaking down complex topics into clear, actionable information
• Directs and Drives Results: You address challenges with creative, forward-thinking solutions. Driving clear business impact

Desirable

• The Benefits Manager will oversee all aspects of Alma’s benefits programs, ensuring that they are comprehensive, competitive, and responsive to the varied needs of both our exempt and non-exempt populations. This role combines strategic planning and hands-on administration to ensure that our benefits offerings are meaningful, accessible, and aligned with organizational goals
• You’ll work closely with internal stakeholders, external vendors, and employees at all levels to deliver a benefits experience that fosters trust and engagement
• Develop and manage in partnership with P&C leadership, a benefits strategy that addresses the unique needs of both exempt and non-exempt employees
• Regularly review and assess benefit offerings—including health insurance, 401k plans, wellness programs, disability, and leave policies—to ensure alignment with market trends and employee expectations
• Analyze benefit plan utilization, program outcomes and coordinate the annual benefits renewal and negotiation processes and develop recommendations for action that balance market-competitive benefit packages with financial affordability
• Propose and implement innovative solutions to enhance employee well-being and engagement
• Create and deliver tailored communication campaigns to help employees across roles and pay structures understand and maximize their benefits
• Host benefits workshops, webinars, and individual consultations to provide customized guidance
• Develop accessible resources, including handbooks, FAQs, and digital tools, to ensure employees have the information that they need
• Serve as the primary point of contact for benefit vendors, brokers, and third-party administrators, ensuring high-quality service and cost-effective programs
• Negotiate vendor contracts and conduct regular performance evaluations to maintain the highest standards of service delivery
• Ensure compliance with all applicable regulations, including ACA, ERISA, COBRA, HIPAA, and FMLA, and manage annual reporting requirements
• Oversee day-to-day administration of all benefits programs and partner with benefits brokers on enrollment, billing, and claims resolution
• Leverage data to monitor benefits utilization, identify trends, and provide actionable insights to leadership
• Benchmark benefits offerings against industry standards to ensure competitiveness in attracting and retaining talent
• Collaborate with Alma’s employee experience and leadership teams to develop and promote wellness programs that support physical, mental, and financial health
• Customize initiatives to meet the diverse needs of hourly and salaried employees, considering factors like shift schedules and our remote first environment