Senior Technical Project Manager, Zeta Global
CRM
The AI marketing cloud
Job no longer available
The AI marketing cloud
1001+ employees
Job no longer available
1001+ employees
Company mission
To enable brands to build repeatable and scalable programs that accelerate business growth, efficiently, and effectively, and drive higher ROI on their marketing investments.
Role
Who you are
- Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
- Experience /understanding of CRM, Email, SMS and CDP, Enterprise-Level PPM software (Jira, Grenhopper, Rally, VersionOne, Resource Guru, etc.), Microsoft Project, Visio, and all Office Tools and dashboard tools
- Operations and technical project delivery experience with a database agency or technology company
- Strong communication skills. Must have the ability to grasp complex issues and translate them into easily understandable terms
- Strong initiative and the ability to simultaneously manage multiple projects throughout various stages of the project life-cycle
- Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams through projects of short and long durations
- Demonstrated experience in developing and rolling out business and operational processes
- Ability to interface effectively with team members from all functional disciplines as well as senior management without always relying on hardline project management tools
- Ability to set expectations among internal and external groups regarding scope, timeline and quality of deliverables
- Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
- BA or BS or equivalent experience is required; MA or MS is a plus
- Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including senior level
What the job involves
- Project Planning and Management – Define project scope, work breakdown structure, and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks, dependencies, and issues; correct deviations from plans; and perform delivery planning for assigned projects
- Team Management – Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
- Product Owner Support – Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
- Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
- Team building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
- Lead fact-gathering sessions to capture current state and future state processes as well as to capture and mitigate areas of risk
- Manage project documentation and capture requirements from all functional stakeholders
- Lead cross-functional meetings, provide project status and drive open issues to resolution
- Present status updates on portfolio of initiatives and own issue resolution for initiatives
- Analyze, recommend, and drive process and program improvements across functional teams
- Manage projects for on-budget deliveries
- Manage project escalations and drive project issue resolution to ensure timely and successful project launches
- Proactively manage client pod delivery programs, communicates status, issues and risks to client services, clients and internal teams
- Responsible for project management core practices: change request, issue logs, risk mitigation plans, escalation management, decision tracking, postmortems etc
- Ensures group adherence to agreed upon delivery methodologies (by function) minimizing overall project risks
Our take
Zeta Global is a cloud-based AI marketing platform helping companies acquire, grow and retain customers more efficiently. Its flagship Zeta Marketing Platform (ZMP) combines identity resolution, consumer intelligence, and omnichannel activation into a single platform. Using one of the industry's largest proprietary database and advanced AI, Zeta makes personalized marketing simple for enterprise brands worldwide.
Its platform is particularly valuable in today's privacy-first, data-driven marketing environment. It helps brands understand individual customers and deliver relevant experience across every channel, from email and SMS ot digital and social. Serving top advertisers and Fortune 500 companies, Zeta turns complex data into actionable insights, so markets have a deeper relationship with their customers and drive measurable results in a competitive landscape.
Recently, Zeta expanded its capabilities with acquisition of Marigold's enterprise software business, adding over 100 enterprise clients and new loyalty and engagement tools. This strenghten's Zeta's "One Zeta" model, creates cross-selling opportunities, and extends its footpirnt in EMEA and APAC. Also backed by strong AI investments, a massive proprietary identity graph, and consistent revenue growth, Zeta is in a good position to help brands deliver smarter, more personalized marketing at scale for years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2017
$115m
SERIES F
Jul 2015
$125m
LATE VC
Total funding: $310m
Company HQ
Midtown South, New York, NY
Leadership
David A Steinberg
(Co-Founder, CEO & Chairman of the Board)Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004
John Sculley
(Co-Founder, Vice Chairman of ther Board & Investor)Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.
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