Frontend Software Developer, Surfly

Salary not provided

React

Python

Django

Redis

Vue.js

Flask

Golang

Mid and Senior level

Amsterdam

Collaborative & compliant digital journey creator

Job no longer available

Collaborative & compliant digital journey creator

21-100 employees

B2BEnterpriseInternal toolsCustomer serviceSaaS

Job no longer available

Salary not provided

React

Python

Django

Redis

Vue.js

Flask

Golang

Mid and Senior level

Amsterdam

21-100 employees

B2BEnterpriseInternal toolsCustomer serviceSaaS

Company mission

To build next generation web tools that bring back the human touch in online experiences.

Job

Company

Role

Who you are

Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience
3+ years of experience in frontend web development using Vue.js, React, or Angular
Proficiency in at least one of the following technologies: Python, Django, Flask or Golang
Experience with websockets, RESTful APIs, and server-side programming concepts using Flask, Django or similar
Familiarity with database technologies such as PostgreSQL and Redis
Familiarity with agile development methodologies and software development lifecycle
Strong problem-solving skills and ability to work independently as well as collaboratively
Excellent communication and interpersonal skills

What the job involves

Design and implement responsive, accessible, and compatible with a wide range of devices and browsers user interfaces for our interaction middleware
Collaborate with other developers and stakeholders to develop and implement new features and improvements to our interaction middleware
Contribute to our websockets based synchronization between multiple participants of the Surfly session to enable real-time collaborative interactions
Write efficient and maintainable code that adheres to industry best practices and coding standards
Participate in code reviews, testing, and debugging to ensure that our software is of the highest quality
Write unit tests, integration tests, and end-to-end tests to ensure that our software meets our high standards of quality
Continuously learn and stay up-to-date with new technologies and programming languages relevant to our project

Our take

Customer service is one of the most frustrating costs borne by insurers and banks selling complex products. Surfly helps agents deal with requests through their co-browsing software allowing them to take over a customer’s web-session.

Unlike other co-browsing and video call customer service products, Surfly allows you to co-browse the full web without needing to change or modify any code on any website or force you to a virtual browser. Over 3.000 organizations use the platform to collaborate with users, as well as utilizing it to demo products to prospective clients.

The companies biggest challenge is competing in a saturated market of sticky customer service software. Companies may be reticent to retrain agents used to their workflows on another platform, but with good funding at its back Surfly certainly has a swinging chance.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (4.9)

Company

Funding (last 2 of 3 rounds)

Nov 2019

$2.3m

EARLY VC

Dec 2016

$1.2m

EARLY VC

Total funding: $4m

Company benefits

MacBook and Jabra headset
Standing desk and ergonomic chair
Work with other smart, ambitious, curious, and dependable colleagues
Employee stock options: we are all owners and shareholders of our company - Surfly's success is in our hands!
25 holidays per year
Company-wide gathering and team outings
Monthly wellness allowance
Professional development opportunities
Foosball table at the office
Beautiful office in city center with canal views
Relocation assistance

Company HQ

Burgwallen Nieuwe Zijde, Amsterdam, Netherlands

Leadership

Nicholas Piël

(Founder & CEO)

Earned an Msc in Artificial Intelligence from the University of Amsterdam. During their studies Nicholas worked part time as tech support which sparked the idea for Surfly.

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