Senior Product Marketing Manager, Monzo
Borrowing
£78-98k
+ Stock options
Digital-only bank platform and marketplace
Posted today
Digital-only bank platform and marketplace
1001+ employees
Posted today
£78-98k
+ Stock options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You’re experienced in product marketing for borrowing products, especially credit cards
- You’ve launched new products into market
- You’re happy with a combination of getting your hands dirty and taking ownership of your area
- Excited to work at a fast-paced, award-winning, quickly growing company
- You take a customer first approach to everything you do
- You are happy working in a regulated environment in a company that thrives on transparency and collaboration
- You’re comfortable with numbers and metrics and can make difficult decisions in complex situations with the data to back you up
- You understand how consumer facing products are built and are comfortable working with a technical team
- You’re able to quickly build trust and manage disagreement
- You’re excited by the ambition of what we’re doing at Monzo and working with our passionate audiences
- You’re a fast learner, humble and curious, and enjoy developing yourself and others
What the job involves
- We’re looking for an experienced Senior Product Marketing Manager to join our team and help us build one of the best, most innovative banks in the world
- You’ll be embedded in our Borrowing business unit
- This is where we build products that help people access credit responsibly and confidently, whether that’s through Loans, Flex (our credit card), Home Ownership tools, Overdrafts, or Credit Insights
- We’re focused on making borrowing simpler and more transparent, and there’s a big roadmap ahead as we scale to support more customers with their financial goals
- Your top priority will be driving new propositions and overall positioning of Monzo’s credit card, Flex
- And you’ll support other products as needed
- Lead Go-to-Market Strategy: Own the end-to-end development and execution of go-to-market plans for new features and offerings. Collaborate with product, design, and research teams to ensure impactful launches that drive awareness, engagement, and adoption
- Shape Product Strategy with Market Insight: Act as the voice of the market within your squad. Lead efforts in market intelligence, segmentation, and ideal customer profiling to inform decisions and ensure products are positioned for success
- Craft Compelling Messaging and Positioning: Develop clear and differentiated product positioning and messaging frameworks. Lead message testing and refinement to ensure our value propositions resonate with target audiences and support business objectives
- Champion the Customer Voice: Deeply understand customer needs through qualitative and quantitative insights. Translate these into actionable personas, buyer journeys, and other tools to influence product development and go-to-market plans
- Monitor Market Trends and Competitor Activity: Continuously assess the competitive landscape and customer feedback to identify opportunities, gaps, and areas for innovation—especially within the loyalty and rewards space
- Overseeing product launches. You will be a key partner to the marketing organisation. You’ll identify the right times for products to ship and you’ll inform how we go-to-market. You’ll review work and make sure the quality bar is held high
- Partner with Compliance: Work with legal and compliance teams to ensure all messaging and product marketing align with FCA and regulatory requirements
Application process
- We will stop accepting applications for this role at 12pm on Friday 13th June
- Our interview process involves three main stages:
- Recruiter Call (30mins)
- Initial Call (30 mins)
- Case Study (1 hour)
- X2 interviews via Google Meet (x2 45-60mins)
- Our average process takes around 3-4 weeks but we will always work around your availability
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million active users. The company faces competition from more traditional banks, such as Goldman Sachs and JP Morgan, which have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$461.4m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
TS Anil
(CEO)Also a Board Member at Accion. Previously Board Member at UK Finance, Global Head of Payments, Products & Platforms at Visa and was the Global Head of Retail Products at Standard Chartered Bank.
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