Luxury Consignment Field Sales Consultant, The RealReal

• 5+ years direct sales experience with a proven track record for success in a performance-based sales or business development role
• Existing book of clients
• Advanced proficiency with technological tools including Salesforce or a CRM of similar caliber and G-suite
• Ability to discuss and advise customers on general fashion trends and developments in the luxury market
• Stellar communication skills – both written and verbal; Ability to effectively interface with sophisticated clientele and adapt communication style to suit the target audience
• Proven ability to build lasting relationships with clients and colleagues
• Self-motivated, proactive, dedicated, and results-oriented with a strong ability to work independently in a fast-paced work environment
• Strong organizational and follow-up skills
• Team-focused mentality with a passion for collaboration
• High degree of business acumen and EQ
• Highly coachable with an eagerness to learn
• Ability to commit to 40 hours per week and occasionally work off-hours as required by clientele
• Must live and regularly meet with clients in person anywhere within assigned territory
• A current, valid driver's license (except in Manhattan, Brooklyn, and Chicago markets)
• Car insurance that meets or exceeds local requirements
• A satisfactory Motor Vehicle Record (MVR)
• Ability to travel more than 50% within designated market

Desirable

• Consistently achieve or exceed monthly individual sales goals by building and nurturing your book of business
• Provide an exceptional consignor experience by exceeding customer expectations and demonstrating an excellent knowledge of luxury goods
• Manage the entire sales lifecycle including prospecting and applying the TRR Value Selling methodology to accelerate sales results
• Demonstrate confidence with building new client relationships while growing existing ones
• Develop creative strategies to build individual book of business across new and repeat consignors
• Develop a continuous pipeline of sales leads through strategic outbound outreach
• Capture meaningful customer data using Salesforce CRM for the purposes of connecting with the client, building relationships, and personalizing future client development opportunities
• Engage with highly sophisticated clients and act as a trusted advisor to curate a luxury consignor experience
• Set pricing expectations during in-home appointments, and stay up-to-date on resale trends
• Carefully review and process all items for shipment to ensure everything is cataloged according to TRR’s quality standards
• Work as a team player and partner with fellow colleagues, fostering open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment
• Partner with Consignor Relations team to proactively resolve consignor issues or concerns
• Regularly spend more than 50% in the field building client relationships and acquiring consigned items
• Other duties as required