Business Insights Senior Manager, Capsule
On-demand prescription medicine delivery
Job no longer available
On-demand prescription medicine delivery
501-1000 employees
Job no longer available
501-1000 employees
Company mission
Capsule's mission is to make everything about visiting a pharmacy easier, starting with the fact that you shouldn't have to visit a physical store in the first place.
Role
Who you are
- You have 5-8 years experience in an analytics, consulting, or finance role, ideally reporting KPIs and trends to executives and diving into the drivers of performance
- You possess excellent communication skills and the ability to succinctly distill complex analyses into high level insights; you’ll report on the health of the business to stakeholders at all levels
- You are organized and have a high level of attention to detail; you’ll create and manage reporting on dozens of KPIs and metrics based on a vast and not-always-clean dataset
- You have the ability to operate independently; you’ll spot trends before they’re apparent to others and make recommendations to ensure metrics continue to trend in the right direction
- You are an expert with SQL and Excel and have experience with BI tools such as Looker, Tableau or PowerBI
What the job involves
- In your role as a Senior Business Insights Manager, your main focus will be supporting our ever growing operations team as the go-to data guru. You’ll be a strategic thought partner for both the product and operational leaders as we tackle some of the toughest pharmacy fulfillment operations challenges
- This role will partner with both the Product and Logistics teams to enable the teams’ best work
- Drive and influence strategic projects that are essential to Capsule’s continued growth in the operations team by leveraging deep understanding of data and process
- Synthesize and present KPIs and trends to the operations leadership team on a regular basis, identifying opportunities and challenges and developing ideas to improve the business
- Support strategic planning through thoughtful analysis of how the business is performing and why
- Compile and curate data sources to enable self-service reporting for the operations team
- Make recommendations on strategy based on fulfillment or shortfall of KPIs
- Build reports and dashboards to enable the teams to identify trends and insights in the data
Our take
Capsule is an online pharmacy service that believes caring is just as important as prescriptions and try to provide both, side by side, to its customers. Capsule offers same-day medication delivery, with couriers delivering prescriptions by bike or by car. There is no extra charge for using Capsule or having your medication delivered. Instead, Capsule uses a traditional pharmacy model.
Capsule are not the only startup looking to reinvent the pharmacy experience. Perhaps the most well-known digital pharmacy is PillPack, which was acquired by Amazon for close to $1 billion. Capsule is looking to stand out by utilizing technologies like predictive inventories.
In the future the company plans to become the one-stop shop for all of its users' medical needs, as well as offer deliveries for other healthcare companies. The latter service will be targeted at insurers, telemedicine providers, physicians and employers, allowing them to easily implement deliveries. This seems to be a move that could allow Capsule establish itself along all points on the tele-medicine supply chain and bring the company closer to its ultimate one-stop-shop goal.
Freddie
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Company HQ
Midtown South, New York, NY
Leadership
Eric Kinariwala
(CEO)Prior to founding Capsule, Eric invested in global healthcare, technology, and retailcompanies as part of the investment teams at Bain Capital and Perry Capital. He received his undergraduate degree as a University Scholar at the University of Pennsylvania’s Wharton School and earned his MBA from Stanford Graduate School of Business.
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