Marketing Campaign Operations Manager, Flock Safety
$100-120k
+ Stock options
Public safety operating system
Open for applications
Public safety operating system
501-1000 employees
Open for applications
$100-120k
+ Stock options
501-1000 employees
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- B.A. or B.S
- 3+ years of hands-on experience with Marketo, demonstrating proficiency in managing and optimizing complex campaigns
- Familiarity with a variety of MarTech tools, including Drift, On24, Wistia, iCapture, Splash, and Unbounce, showcasing an ability to leverage technology for campaign success and efficiency
- Exceptional attention to detail, ensuring all aspects of campaign operations are executed with precision
- Strong project planning and management skills, capable of handling multiple complex campaigns simultaneously
- Excellent communication and relationship-building skills, fostering strong partnerships with internal stakeholders
- Strong team player who thrives in a collaborative environment, valuing input and cooperation from all team members
- Demonstrated ability to track, test, and optimize program performance, providing actionable insights for continuous improvement
- Growth mindset rooted in curiosity about program performance and optimization
- Ability to adapt and respond to challenges swiftly, maintaining the smooth execution of campaigns
What the job involves
- As a Marketing Campaign Operations Manager, reporting directly to the Director, Marketing Operations, you will play a critical role in driving the success of our marketing campaigns, supporting a growing Marketing function as our campaigns increase in volume, complexity, and sophistication
- Your primary responsibilities will include defining and upholding campaign operations processes, strategy, and execution, managing program templates and token strategy, and fulfilling campaign activation requests from internal customers
- These requests can range from simple email sends to managing complex programs such as always-on webinars
- Additionally, you will collaborate with the Marketing team to test and track program effectiveness, ensuring our campaigns achieve the desired outcomes
- We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Marketing Analytics and Insight Manager at Flock Safety
- The First 30 Days
- Achieve a comprehensive understanding of current Campaign Operations processes to enable seamless management of Campaign Operations and execution of requests
- Execute Campaign Operations requests ensuring alignment with documented processes and maintaining quality assurance standards
- Begin auditing and identification of campaign process improvements to enhance efficiency, reduce bottlenecks, and increase the effectiveness of our Campaign Operations
- The First 60 Days
- Take full ownership of campaign activation ensuring timely, accurate, and efficient execution of all Marketing campaigns
- Implement proposed campaign process improvements to enhance efficiency, reduce bottlenecks, and optimize the overall effectiveness of our Campaign Operations
- Implement and begin enforcing Service Level Agreements (SLAs) for Campaign Operations to enhance operational efficiency, improve accountability, and ensure timely and consistent delivery of Marketing campaigns
- 90 Days & Beyond
- Establish key reporting metrics & standardized campaign reporting to ensure consistency and uniformity in reporting, enabling the entire Marketing team to look at the same data for informed, data-driven decisions
- Identify ways to optimize our martech stack to enhance Campaign Operations and ensure all tools effectively meet the needs of the Marketing and Marketing Operations teams
- Update existing Campaign Operations documentation to ensure completeness, consistent knowledge sharing, and adherence to best practices
Application process
- Deadline to Apply: 2 June 2025 at 08:00 BST
- We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way
- Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
- The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field
- The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners
- The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2025
$275m
LATE VC
Mar 2024
$200m
SERIES G
Total funding: $857.7m
Company benefits
- 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- 🧠Mental Health: All employees receive an annual subscription to Headspace
- 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- 💻WFH Stipend: $150 per month to cover the costs of working from home
- 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- 🏠Home Office Stipend: A one-time $750 to help you create your dream office
- 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
Company HQ
Home Park, Atlanta, GA
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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