Senior Relationship Manager, Kiva

• 5–7 years of experience in fundraising, business development, or partnerships, with a track record of securing six- and seven-figure gifts, grants, or contracts from HNWIs, foundations, or corporations
• Demonstrated success in managing donor/partner portfolios and meeting ambitious revenue targets
• Strong skills in relationship management, including cultivation, solicitation, stewardship, and moves management
• Excellent written and verbal communication, with the ability to draft compelling proposals, decks, and donor-facing communications
• Comfort representing an organization externally with senior-level donors, corporate executives, and philanthropic advisors
• Experience collaborating cross-functionally (finance, marketing, communications, leadership) to deliver exceptional donor/partner experiences
• High degree of professionalism, judgment, and discretion, especially when working with high-profile individuals and organizations
• Proficiency with CRM systems (Salesforce preferred), project management tools (Asana preferred), and Google Suite
• Strong organizational skills with the ability to manage multiple complex projects and competing priorities

Desirable

• The Senior Strategic Partnerships Manager at Kiva is a dual-focused role responsible for driving revenue growth and engagement across impact philanthropy and corporate partnerships, with a total fundraising target of $1,250,000 annually in unrestricted donations, grants, and lending contracts. This role blends high-level business development with hands-on relationship management, serving as a key external representative of Kiva and an internal connector across teams
• Business development and relationship management – impact philanthropy (60%):
• Develop and maintain relationships with 20-30 individual, foundation, family foundation, and/or philanthropic advisor prospects and partners, with a goal of raising $750k annually in unrestricted donations and new deposits from individuals and foundations
• Build customized engagement plans for higher-potential donors ($50,000+) and lead all outreach, engagement, solicitation, and stewardship for donors in your portfolio
• Develop, plan, and support group engagement opportunities (such as virtual/in-person events, gifts, site visits, customized content, membership groups) for smaller donors in your own portfolio and other Kiva donors/lenders in the Impact Philanthropy audience
• Liaise with finance team to ensure timely and proper recording and acknowledgment of offline gifts
• Help coordinate Kiva-wide end-of-year fundraising efforts to ensure alignment across products and audiences
• Support senior leaders in fundraising among HNWI by conducting prospect research, developing decks, writing emails, and ensuring effective outreach, moves management, and solicitation
• Maintain Salesforce, Google Drive, and Box with accurate relationship development records and information
• Represent Kiva externally with poise and professionalism and exercise the judgment to know when other Kivan knowledge partners are needed
• In partnership with relationship managers, suggest and implement ongoing improvements to automated user journeys to drive engagement, improve conversion, and secure gift upgrades
• Plan and execute visibility opportunities for Kiva leadership, including conference presentations, sponsorships, panels, webinars, and other speaking engagements
• Business development and relationship management – corporate (40%):
• Manage a portfolio of ~20 corporate prospects and partners, raising grants, donations, and new lending deposits to meet overall $500k goal for corporate audiences
• Develop pitch decks and concept strategy documents for new partners, including creative ideas to engage their employees, clients/consumers, and other stakeholders through lending on Kiva
• In collaboration with other relationship managers and Kiva’s marketing and communications team, create new stewardship and engagement opportunities for corporate partners, such as virtual/live events, employee volunteer opportunities, custom storytelling/content, councils, etc
• Manage all external and internal communications as it pertains to your portfolio, memos, grant writing, and ongoing reporting to ensure timeliness and high-quality relationships for Kiva
• Support proposal development and ongoing reporting for other large corporate accounts
• Ensure implementation and adherence to CRM best practices for individuals, donor advised fund accounts, bequests/planned gifts, etc