Technical Account Manager, AMPECO
+ Performance-based incentives
More information about location
White-label EV charging management platform
Open for applications
White-label EV charging management platform
101-200 employees
Open for applications
+ Performance-based incentives
More information about location
101-200 employees
Company mission
To develop the most flexible and comprehensive software platform on the market for electric charging.
Role
Who you are
- 3–5+ years in a presales engineering, technical account management, or customer-facing technical role, preferably in EV technology
- Background in EV infrastructure, energy tech, IoT, or mobility software
- Strong understanding of APIs, cloud platforms (AWS/GCP), and integration concepts
- Excellent verbal and written communication skills with the ability to explain complex topics to both technical and non-technical stakeholders
- Familiarity with EV charging protocols (e.g., OCPP, OCPI), energy systems, or fleet management
- Experience working with CRMs, ticketing systems, and knowledge bases
Desirable
- Experience in scripting (e.g., Python, Shell), SQL, or data analysis tools for troubleshooting or reporting
- Experience supporting enterprise-level deployments or integrations
What the job involves
- As a Technical Account Manager, you’ll play a technical role on our customer-facing team
- You’ll work closely with the sales and product teams to support new business opportunities, demo the platform to prospects, manage proof-of-concept (PoC) deployments, and serve as a frontline technical resource for customers post-sales
- You will be instrumental in building trust with prospects and clients by translating complex technical requirements into clear, actionable solutions
- Partner with business development to support discovery calls, solution scoping, and platform demos
- Act as the technical subject matter expert during the sales cycle
- Tailor presentations and demonstrations to customer-specific use cases (e.g., fleet charging, public charging networks, energy management)
- Assist with RFP/RFI responses and technical documentation
- Design and lead PoC and pilot implementations
- Serve as the first line of technical advisory for select enterprise customers, resolving or triaging issues
- Collaborate with product and engineering teams to troubleshoot complex issues and provide feedback loops from customer interactions
- Maintain documentation and onboarding materials for both technical and non-technical users
- Monitor and manage customer requests
- Identify recurring issues and propose long-term product or process solutions
- Interface with engineering, product, and operations to ensure customer requirements are understood and addressed
- Inform product roadmap decisions based on customer feedback and market demand
- Help improve internal knowledge bases, playbooks, and technical enablement materials
Application process
- Our interview process is entirely remote. Only shortlisted candidates will be contacted
Our take
Electric vehicle charging management systems have seen significant investment in recent years, and AMPECO has emerged as a strong contender in the sector. It provides charge management, payments, security and easy scalability, along with customer and partner management solutions to help EV hire companies and retailers manage their vehicles' performance and maintenance.
The company has had good traction since founding, securing funds from the likes of BMW’s i Ventures scheme. This has supported an expansion from its native Bulgaria to France, as well as a push for a foothold in North America. This move will see the company fight for market share against major players, but its experienced founding team should give it the edge it needs to survive and hopefully thrive.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Nov 2024
$29.1m
SERIES B
Jan 2023
$15.3m
SERIES A
Total funding: $44.3m
Company benefits
- Remote-first
- Test our EVs
- Encouraged to grow
- Design your home office
- Flexible hours
- Health insurance
- Career growth
- No bureaucracy
- Take a break
- Team-building events
Company HQ
Old City Center, София, Област София
Leadership
Orin Radev
(Co-Founder & CEO)Currently a Member of Power of BG. Previously the CEO of Edge Soft Ltd, COO of farmhopping and Founder and CEO at Eco Mobility Ltd.
Alexander Alexiev
(Co-Founder & CTO)Previously CTO at Edgesoft, Co-Founder at farmhopping, Autospot.bg and Senior Developer at MediaOne Ltd.
Stefan Ivanov
(Co-Founder & CRO)Currently a Sales Trainer and Coach at 9 Academy. Previously a Speaker and Trainer of IT Sales at DEV.BG, a Sales Trainer at SBR Consulting, and the Head of Business Development at Hedgehog.
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