Full Stack Lead Software Engineer, Stitchfix
Payments
$111.8-186k
+ Equity
Online personal styling
Be an early applicant
Online personal styling
1001+ employees
Be an early applicant
$111.8-186k
+ Equity
1001+ employees
Company mission
To change the way people find clothes they love by combining technology with the personal touch of seasoned style experts.
Role
Who you are
- You are expected to have strong written communication skills and be able to develop strong working relationships with coworkers and business partners
- You will need to know when and how to listen to, influence, coach, share with, advocate to, and lead others
- You have roughly 5+ years of professional programming experience
- You have experience in the payment processing engineering space
- You have hands-on experience with running Ruby on Rails, along with other modern web stacks (e.g. Golang, Postgres, GraphQL, Kafka)
- You have hands-on experience with frontend frameworks (e.g. Next.js, React, JavaScript, CSS, TypeScript)
- You have 1+ years of experience in technical leadership - including driving technical decisions and guiding broader project goals
- You are bright, kind, and motivated by challenges
- You have excellent analytical skills as well as communication skills both verbal and written
- You treasure helping your team members grow and learn
- You take initiative and operate with accountability
- You are motivated by solving problems and finding creative client-focused solutions
- You build high-quality solutions and are pragmatic about weighing project scope and value
- You are flexible, dedicated to your craft, and curious
- You might have experience working remotely alongside a distributed software engineering team
- You might have experience with evolving a resilient distributed service architecture
- You might have experience with GraphQL schema design
- You might have prior experience with accessibility best practices
What the job involves
- Stitch Fix’s Payment team is a group of six engineers who own the technology powering how our clients are able to purchase our products, and the financial system reconciliation of said payments
- Our mission is to create seamless, secure, and transparent Payments and Risk platform experiences that foster trust and loyalty between Stitch Fix and our clients
- We are committed to enabling a frictionless experience through improved First Fix conversion and AOV with optimized cost, process efficiency and reduced shrink rate
- The primary responsibilities of the Payments team include: ownership of payment processing systems, payment processing vendor integration (e.g. Braintree/PayPal, Stripe), client invoices, client credits, sales tax, financial reports (SOX Compliance), fraud detection systems, and supporting our CS partners through their payment interactions with clients
- In Payments Engineering, we are scaling our payments system to serve more and more clients
- As a Lead Software Engineer, you will help shape the future of Stitch Fix’s payments systems
- You will also be responsible for planning, building, and maintaining features and software in support of that future
- Building valuable and sustainable software is a group activity
- You will work within a distributed team of 4 - 6 software engineers and cross-functional partners including product, design, algorithms, finance, etc
- We operate in an agile-inspired manner; collaborating across multiple time zones
- We build modern software with modern techniques like TDD, continuous delivery, DevOps, and service-oriented architecture
- We focus on high-value products that solve clearly identified problems but are designed in a sustainable way and deliver long-term value
- Operate as an engaged member of the engineering team - leading meetings, attending ceremonies, providing input on technical design documents & project plans, pairing with other engineers to work toward a solution, etc
- Collaborate with stakeholders while leading the execution of complex and/or critical projects within the Payments team or across multiple engineering teams
- Model consistently sustainable results against measurable goals
- Break down projects into actionable milestones
- Proactively communicate status updates or changes to the scope or timeline of projects to stakeholders and leadership
- Provide technical leadership, mentorship, pairing opportunities, timely feedback, and code reviews to encourage the growth of others
- Actively invest in the professional development and career growth of your teammates and peers
- Frame business problems using high-quality data analysis and empirical evidence for leadership
- Find new and better ways of doing things that align with business priorities
- Influence other engineers toward right-sized solutions
- Participate in on-call rotations and improve the on-call experience for others
- Help Stitch Fix continue to develop new methods of collaborating with partners across the organization
- Technologies we rely on to pursue solutions to business problems include things like: Ruby, Rails, GraphQL, Node.js, RailsReact & Next.js, JavaScript / TypeScript, CSS / SCSS, Figma, Datadog, QL and PostgreSQL, Kafka
Our take
Shopping online for clothes is not always a fun experience. Finding clothes you like is only half the battle. Sizing guides and return policies seem to have been designed to be challenging to understand, and can also vary wildly from company to company.
Stitchfix sets out to change this by making online clothes shopping personalized and hassle-free. Customers take a survey on their personal tastes, and pay a one-off fee for a stylist, to receive a box of 5 personalized items. Then, they simply pay for any items they keep, or return what they don't want free of charge. The stylists fee is deducted from the first purchase and if they keep all 5 items, they receive a discount.
Stitchfix's unique blend of technology, and human touch in styling, allows the company to deliver its personalized experience at scale, with its growing data sets putting them in a great place to predict consumer trends and preferences. Unfortunately, the company has been hit hard by the current economic climate - cutting staff back in June 2022 as well as again in early 2023. Only time will tell if this once exciting brand will be able to bounce back from this bump in the road and find success again in the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2014
$30m
SERIES C
Oct 2013
$12m
SERIES B
Total funding: $47.6m
Company benefits
- Leadership, managing people program, career journey & other training opportunities
- Company equity for eligible roles
- Medical, dental and vision benefits
- 401(k) plan
- Unlimited vacation for qualified roles
- Competitive parental leave
- Enjoy 40% off of Fixes plus access to quarterly sample sales
- Collaborative workspaces - Open floor plan with standing desks & living room seating throughout
Company HQ
Financial District, San Francisco, CA
Leadership
Katrina Lake
(CEO)BA in Economics from Stanford. MBA from Harvard Business School. Previously 2 years as an Associate at The Parthenon Group and 2 years as an Associate at Leader Ventures.
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