Platform Engineer, Cleo AI

Site Reliability Engineering

Salary not provided

Plus equity

Kubernetes

Redis

Postgres

Heroku

Ruby

Terraform

Sentry

Prometheus

Grafana

RDS

Rails

Ruby on Rails

Mid and Senior level

London

More information about location

1 day a week in office

AI personal finance assistant

Be an early applicant

AI personal finance assistant

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Be an early applicant

Salary not provided

Plus equity

Kubernetes

Redis

Postgres

Heroku

Ruby

Terraform

Sentry

Prometheus

Grafana

RDS

Rails

Ruby on Rails

Mid and Senior level

London

More information about location

1 day a week in office

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Company mission

To change the world’s relationship with money.

Job

Company

Role

Who you are

4+ years in SRE, DevOps, or platform-engineering roles, specifically with high-traffic services
Deep, hands-on expertise with Amazon EKS/Kubernetes, RDS/Postgres and Redis
Proven track record in setting SLIs/SLOs and conducting error-budget reviews
Experience instrumenting with Prometheus, Grafana, Coralogix, Sentry and OpenTelemetry
Knowledge of Ruby on Rails
Strong leadership in incident command and post-mortems
Passion for continuous improvement and challenging the status quo to identify areas for enhancement

What the job involves

As a Site Reliability/Platform Engineer, you will be an integral part of our platform team, responsible for the infrastructure and tooling that empowers our product teams to deliver Cleo
Your focus will be on ensuring reliability, scalability, and performance
You will proactively identify areas for improvement, possess a deep understanding of user-centric measurement and optimization, and collaborate closely with other product teams on their releases to offer your support
Platform Tooling & Best Practices: Build and iterate on tooling and best practices, including SLIs/SLOs, to gain a deep understanding of Cleo's performance and enable product squads to develop effectively
Coaching our engineering squads on effective implementation of monitoring and alerting
Incident Learning & Resilience: Drive a culture of post-incident learning and proactive resilience testing
Scaling & Optimization:
Identify and test for potential scaling challenges across codebase, compute, and data infrastructure
Develop and implement best practices and tools for scaling the Cleo Ruby monolith, including new patterns for the wider engineering team to adopt
Deeply understand and optimize platform costs
Infrastructure as Code (IaaC): Develop our IaaC (Terraform) to ensure modularity and ease of use
Engineering Team Support: Partner with and support the wider engineering team on best practices and troubleshooting their use of platform tools
Deployment Pipeline Management: Manage and optimize deployment pipelines in CircleCI
Manage the infrastructure: Cleo runs on RDS (Postgres), Redis, Heroku/EKS

Salary benchmarks

Our take

People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.

Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.

Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.

Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Rocket List 2021

Top investors

43% female employees

24% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (3.9)

Company

Funding (last 2 of 5 rounds)

Jun 2022

$80m

SERIES C

Dec 2020

$44m

SERIES B

Total funding: $137.5m

Company benefits

Learning and development
Mental health support
Agile working

Company values

Make it Happen
No bullsh*t
Learn at Speed
Bring Good Vibes

Company HQ

London, UK

Articles

Cleo named as one of Forbes' Next Billion Dollar Startups

Leadership

Barnaby Hussey-Yeo

(Founder & CEO)

Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.

Diversity, Equity & Inclusion at Cleo AI

Annie Jackson (Head of Talent )

We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
1) Improving SocioEconomic diversity across the company
2) Increasing the number of women in Leadership roles
3) More community outreach
Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022

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