Senior Software Engineer, Phaidra

• 7+ years of work experience
• Bachelors or Masters in Computer Science, or equivalent experience
• Experience with production Software Engineering - relational and non-relational data modeling, micro-services, understanding of event driven systems, etc
• Experience operating & monitoring services in production, including using observability tooling such as Prometheus, Grafana, Tempo or equivalent offerings
• Share our company values: curiosity, ownership, transparency & directness, outcome-based performance, and customer empathy

Desirable

• As an organization, we strongly believe in expertise across the stack. As such, you will experience flavours of Software Engineering, Distributed Systems and DevOps. As a senior engineer, you will play a Tech Lead role within the Product team and in particular:
• You will be a force multiplier within the team, this includes:
• Leveling up and mentoring peers around you, you are a technical role model
• Developing strong engineering culture around you
• Helping define and improve team processes such as code reviews, deployments etc
• Drive the technical vision and architecture within the product engineering team. Design and build reliable and scalable services that are directly consumed by our customers
• Collaborate with Product Managers and Solution Architects to intimately understand user requirements
• Lead cross-functional initiatives collaborating with engineers, product managers and TPM's across teams
• Be a part of our global production oncall team and own and operate your services in production meeting Phaidra’s high bar for operational excellence
• Ensure operational excellence including smooth deployments, performance and reliability
• Perform DevOps duties of CI/CD, Release & Deployment management
• In your first 30 days..
• You will be immersed in an onboarding program that introduces you to Phaidra and our product
• You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems
• You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra
• You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base
• You will learn about how we use agile and be able to navigate our sprint boards and backlogs
• You will learn about various team standards and development & release processes
• You will start to learn about our system architecture and infrastructure
• You will start picking up few good “first-tasks” to get yourself accustomed to the end to end release flow
• By your first 60 days..
• You will have a solid understanding of what Phaidra does and how we do it
• You will have met with team members across Phaidra and started building relationships that will help you be successful at your job
• You will have completed the onboarding exercise and will be on your way to completing your first production task
• By your first 90 days..
• You will have been fully integrated in the team and with team members across the company
• You will get a more in-depth understanding of our system architecture and infrastructure
• You will have completed your first on-call experience helping monitor and improve our production environments
• You will have become an expert with our tooling
• You will have started to contribute to knowledge sharing throughout Phaidra

• All of our interviews are held via Google Meet, and an active camera connection is required
• Meeting with Operations (30 minutes) The purpose of this interview is to meet you, learn more about your background, discuss what you are looking for in a new position and cover formalities around your application
• Hiring manager interview (30 minutes): The purpose of this meeting is for you to get to know the manager for the role. This chat will mainly focus on your previous experience and technical background. You can expect to talk about projects that you have worked on in the past and ask any questions about the team & role
• Technical Interview 1 (75 minutes) The purpose of this interview is to assess your skills in data structures, algorithms and problem solving. This interview will involve live coding exercises
• Technical Interview 2 (90 minutes) In this interview, we will go over a real world distributed systems problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring
• Meeting with VP of Engineering and Product (45 minutes): This interview is a combination of technical and cultural fit assessment
• We will cover your technical experience and the skills as an engineer and a tech lead while discussing projects that you have worked on in the past
• You will meet with a member of the Product team as well as our VP of Engineering, with the opportunity to ask any questions about the team, role and engineering at Phaidra
• Culture fit interview with Phaidra’s co-founders (30 minutes): This interview focuses on alignment with Phaidra’s values and the mutual cultural fit