Associate Account Manager, Expedia Group

$77.5-108.5k

Employees in this role have the potential to increase their pay up to $124,000.00, based on ongoing, demonstrated, and sustained performance in the role + Incentive plan performance above target will also earn more than the incentive target compensation amount.

Entry and Junior level

San Francisco Bay Area

More information about location

Online travel shopping company

Open for applications

Online travel shopping company

1001+ employees

B2CHospitalityB2BTravelMarketplaceTransportFlightseCommerce

Open for applications

$77.5-108.5k

Entry and Junior level

San Francisco Bay Area

More information about location

1001+ employees

B2CHospitalityB2BTravelMarketplaceTransportFlightseCommerce

Company mission

Expedia's mission is to power global travel for everyone, everywhere.

Job

Company

Role

Who you are

0-2 years of experience in account management, partner/client success, consultative sales, or related field
Proficient in English language skills
Passionate about travel
Work independently and collaboratively with a diverse team
Possess a strong appetite for innovative technology, a fast-changing business environment, and data-driven decision-making
Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by TPM leadership team
Continue to follow up when facing testing situations
Present ideas and directives clearly and persuasively, both written and verbally
Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs
Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group
Possess a growth mindset, consistently using feedback to improve in role
Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style
Drive for results

What the job involves

The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base.
The Associate Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace
The Market Management team ensures that global travelers always find the most suitable property for their dream trip and that hotel partners can reach Expedia Group’s full breadth of global traveler demand
Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)
Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
Secure deals and promotions to support the brands’ merchandising and marketing efforts
Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:
Unique market insights (partner reports, competitive data, key performance drivers)
In-house revenue management tools (Rev+)
Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)
Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities
Self-service tools (Expedia Partner Central)
Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)
Guide and support Hotel Partners to deliver the best traveler experience
Promote self-service
Conduct regular self-learning to improve skills
Travel for partner visits 0-20% of the time

Application process

End Date: June 12, 2025

Our take

Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.

Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.

What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

9% employee growth in 12 months

Glassdoor (3.9)

Company

Company benefits

Leisure Travel Reimbursement
Travel Discounts
Family & Friends Discount
Employee Assistance Program
Wellness Reimbursement
Global Service Awards
Business Travel Medical Insurance
Matching Gifts
Expert Medical Opinion
New Parent Benefit
Employee Stock Purchase Plan
401K Plan
Health Insurance
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Health Savings Account (HSA)
Life Insurance

Company HQ

Interbay, Seattle, WA

Leadership

Peter M. Kern

(CEO, not founder)

Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.

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