Sales Operations Analyst, Nextdoor
$95-115k
We expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date will take place within 3 months of your start date
Private social network for neighbours
Be an early applicant
Private social network for neighbours
501-1000 employees
Be an early applicant
$95-115k
We expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date will take place within 3 months of your start date
501-1000 employees
Company mission
Nextdoor’s mission is to cultivate a kinder world where everyone has a neighbourhood they can rely on.
Role
Who you are
- This is a high-impact role. You will be a self-starter, independent thinker, deeply analytical, and detail-oriented, capable of working in a structured manner to thrive in ambiguity
- 2+ years of experience in business intelligence, analytics, finance, business/sales operations, sales strategy, or related field, and/or the ability to perform at an advanced level in the domain
- Experience with a CRM tool, specifically Salesforce, as well as experience with data visualization tools (e.g. Looker, Databricks, Tableau, etc.)
- Experience working as an analyst in operations supporting a Sales or Customer Success team
- Strong analytical and problem-solving skills; ability to distill complex issues into structured frameworks and communicate actionable insights
- Ability to navigate through and communicate complex ideas effectively - verbally, in writing, and presentations
- Ability to handle multiple projects simultaneously in a fast-paced, high-growth environment
- A strong passion for Nextdoor’s mission
What the job involves
- As a member of our Sales Operations team, the Revenue Operations Analyst will help us to use data to refine our operational processes and sales strategy
- You will build dashboards and optimize reporting to ensure our leadership team has a clear pulse on the business, helping the team to realize opportunities and build upon our strengths
- As a problem solver you will dig into data to find root causes, identify trends, uncover blind spots, and help to answer questions about the customer experience
- You will present data to the team in a manner that is effective, tangible, and tells a clear story
- You will work cross-functionally with Sales, Account Management, Account Operations, Marketing, Data Science, Product, Engineering, Finance, and Legal, developing a deep understanding of Nextdoor’s business and translating this knowledge into building and optimizing key parts of the Advertising Sales organization
- Current and ongoing work spans the following areas: sales strategy, strategic planning, operations, process creation, process improvement, international expansion strategy, and internal reporting
- As one of the first key hires to support a growing senior business team within sales, you will help shape the way the global Advertising Sales organization reports on activities and ultimately grows the Nextdoor business
- This position will be based in New York and will report to the Head of Sales Operations
- Partner cross-functionally with Sales, Account Management, Finance and Product, to support strategic initiatives that streamline operations, improve productivity, and scale the business
- Drive sales process adoption and compliance while identifying and implementing tools to enhance efficiency
- Maintain CRM accuracy by ensuring up-to-date information and supporting the sales team in data management
- Standardize and distribute sales performance reports to improve efficiency, effectiveness, and productivity
- Conduct quantitative and qualitative analyses to inform performance improvement efforts, including go-to-market playbooks, process optimization, and customer health analytics
- Develop and maintain financial and operational dashboards using tools like Salesforce, Looker, Databricks, Google Sheets, etc. to surface key insights and drive strategic decision-making
- Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises
- Build in-person relationships with team members and contribute to Nextdoor’s company culture
Our take
Nextdoor is a private social network that aims to encourage social interaction between neighbours and make people aware of crime in their area.
The social network has had huge success in the United States and has expanded internationally, with Nextdoor now present in more than 242,000 neighbourhoods around the world.
The company's main competition comes from local Facebook groups, which have become less and less popular due to their comparative lack of functionality. Nextdoor's laser focus on building for neighborhoods has helped them to build a better product, and their advertising partnership with Oracle, launched in 2022, will help bring more transparency to Nextdoor's sponsorships.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (2 rounds)
May 2019
$127.2m
Dec 2017
$77.6m
Total funding: $204.8m
Company benefits
- Monthly wellness stipend
- 12 weeks of parental, family or medical leave
- Global end of year shutdown
- Learning and development stipend
- Work from home opportunities
- Health insurance
Company HQ
SoMa, San Francisco, CA
Leadership
Prakash Janakiraman
(Advisor & Co-founder)Graduated from the University of California, Berkeley before working in engineering roles at Google and as the co-founder of Fanbase.com
David Weisen
(Engineer & Co-founder)Worked as a software engineer at Google, Fanbase.com and Open Harbour after graduating from Stanford with a degree in Computer Science
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