Growth and Campaign Operations Manager, SpecterOps

• 4+ Years Experience in Marketing Operations, Sales Operations or RevOps
• Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies
• Proficiency with GTM and analytics tools (Salesforce, Pardot, HubSpot, Outreach, Salesloft, Chili Piper, ZoomInfo, Apollo, etc)
• Experience in project management with client-facing / service-oriented responsibilities
• Skilled in fostering team collaboration and serving as a bridge between different departments and stakeholders, with a focus on Sales, Marketing and Success teams
• Proven ability to multi-task across multiple high-priority and time-sensitive projects and stakeholders
• Travel: up to 25%
• Must be able to pass a criminal background check
• Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency

Desirable

• SpecterOps is searching for a Growth and Campaign Operations Manager to optimize SpecterOps Sales and Marketing team’s processes and tooling
• We are looking for an experienced leader that can support day-to-day operations with a willingness to “roll up sleeves” and a “no task is too small” mentality to accelerate revenue
• Support our GTM teams hit their pipeline generation and revenue goals by implementing programs and processes including outreach automation, data enrichment, nurture flows and more
• Own marketing and sales systems, processes & reporting and their implementation (e.g. revenue reporting, forecasting, productivity reporting, and campaign tracking)
• Oversee relationships with vendors and agencies supporting our Go-To-Market systems, including CRMs, outbound communications, analytics tools, and more
• Ensure campaign requirements are aligned with internal stakeholders and are set up to maximize results including lead / prospect lists, sales cadence automation, marketing campaign templates and more
• Execute and report on marketing and sales campaigns including outbound, email, webinars, events and more
• Establish high levels of quality, accuracy, and process consistency in planning, forecasting, territory design, lead scoring and routing, and other programs
• Monitor the performance of initiatives, measure their effectiveness, and execute adjustments as necessary to ensure alignment with overall revenue goals
• Assume responsibility for essential business metrics reporting, including board-level reports on a weekly, monthly, and quarterly basis
• Optimize existing sales and marketing processes, practices, and policies for internal customer satisfaction and employee productivity
• Engage and build rapport with internal stakeholders to help determine the operations and automation roadmap
• Drive effective communications with customers and internal teams
• Establish a clear, regular, and effective communications cadence with stakeholders
• Work with Marketing, Sales, Customer Success and Product teams to build requirements and programs in support of earning new customers and retaining existing customers