Enterprise Account Director, Bazaarvoice
Renewals
$200-300k
OTE
UGC-based shopper engagement platform
Open for applications
UGC-based shopper engagement platform
1001+ employees
Open for applications
$200-300k
OTE
1001+ employees
Company mission
Bazaarvoice's mission is to build smarter shopper experiences across the entire customer journey.
Role
Who you are
- Bazaarvoice is seeking a dynamic and results-oriented Enterprise Account Director to join our high-performing sales team
- If you’re a seasoned software sales professional who excels at building strategic relationships, driving complex deals, and acting as a trusted advisor to enterprise clients, this opportunity is for you
- Proven Enterprise Software Sales Acumen: 7+ years of demonstrated success in an enterprise-level software sales role, consistently exceeding quotas and driving significant ARR growth
- Domain Expertise: Prior experience selling e-commerce, social media, marketing technology (MarTech), or content management SaaS solutions is highly preferred
- Technical Fluency: Ability to quickly grasp and articulate complex software functionalities, integration points, and technical value propositions to both technical and non-technical audiences
- Exceptional Communication & Presentation Skills: Outstanding written, verbal, and presentation skills, with the ability to confidently lead executive-level discussions and deliver persuasive, data-driven proposals
- Strategic & Consultative Approach: A highly strategic thinker with a consultative sales methodology, adept at uncovering client needs, building business cases, and navigating complex enterprise buying cycles
- Problem-Solving & Adaptability: A resourceful problem-solver who thrives in a fast-paced, evolving environment and can adapt strategies to meet dynamic market demands
- Collaborative Team Player: A strong collaborator who excels in cross-functional team environments and is committed to collective success
What the job involves
- You will be pivotal in empowering the world’s leading brands to harness the power of User-Generated Content (UGC). This involves selling our industry-leading SaaS ratings and reviews platform, social commerce solutions, creator marketing tools, and innovative sampling services
- This is an exceptional chance to significantly impact our revenue growth and expand Bazaarvoice’s leadership within the enterprise market
- Drive Enterprise Software Revenue: Own the full sales cycle for a dedicated territory of enterprise accounts, consistently achieving and exceeding ambitious revenue targets by selling a blend of SaaS and non-recurring solutions
- Become a UGC Software Expert: Develop deep, technical expertise in Bazaarvoice’s comprehensive UGC software suite, including our core ratings and reviews platform, syndication capabilities, social commerce integrations, and creator marketing solutions. Effectively articulate the value proposition and ROI of these platforms to C-suite executives and key decision-makers
- Cultivate Executive Relationships: Build and nurture strong, lasting relationships with key stakeholders across enterprise organizations, including VPs and Directors in brand management, e-commerce, digital marketing, social media, and procurement
- Develop Strategic UGC Roadmaps: Partner with enterprise customers to understand their complex business challenges and objectives. Design and present tailored, full-funnel UGC strategies that seamlessly integrate Bazaarvoice’s software platforms with their existing tech stacks and marketing initiatives
- Collaborate for Client Success: Work in lockstep with internal teams, including Solutions Consultants, Product Specialists, and Client Success Managers, to ensure a unified and exceptional customer journey from pre-sales discovery through implementation and beyond
- Champion Bazaarvoice’s Innovation: Elevate marketplace awareness of Bazaarvoice’s cutting-edge software solutions and our distinct value proposition, showcasing how our platforms drive measurable business outcomes for enterprise brands
- Strategic Pipeline Management: Leverage advanced sales processes and CRM tools to meticulously manage a robust pipeline of enterprise opportunities, providing accurate forecasts and insights
- Travel as a Trusted Advisor: Travel as needed to client sites for strategic meetings, presentations, and industry events (when safe and welcomed by clients), acting as a true partner to our enterprise accounts
Our take
As more and more consumers turn to peer reviews and ratings to inform their purchasing, businesses seek to incorporate this user-generated content into their marketing efforts. Bazaarvoice enables this authentic customer-powered marketing, turning social media into social commerce for the world's best global brands.
Bazaarvoice allows consumers to create and share ratings, reviews, questions, answers, and stories about products and brands on its clients' websites. It then syndicates that content across the web to reach shoppers wherever they are, boasting a measured positive influence on purchase decisions. On top of this, the company also gathers customer intelligence which it analyses and provides to clients so they can make real-time, informed business decisions.
The company has continued to consolidate its position, for example with the 2021 acquisition of Curalate, as well as more recent acquisitions such as that of creator marketing platform affable.ai. With the trend towards consumer-to-consumer purchase influence still very much underway, the company should find ample opportunity for further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2008
$7.1m
SERIES C
Sep 2007
$8.8m
SERIES B
Total funding: $19.9m
Company benefits
- Dental & Vision plans
- Parental leave policies
- Mentorship with industry leaders
- Wellness programs
- Work from home opportunities
- Health insurance
Company HQ
Stonelake Office Park, Austin, TX
Leadership
Keith Nealon
(CEO, not founder)Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.
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