Partner Solution Engineer, Calm

• 4-5 yrs significant working experience within technology companies
• Experience interacting with developer APIs
• Experience leading technical implementations with clients or partners
• Keen sense for prioritization, both internally and externally with partners
• Ability to act as primary liaison between Calm and partners for technical needs
• A self-starter that isn’t afraid to step in when needed
• Ability to interact and work cross-functionally with other team members
• Open to working in a dynamic, ever-changing environment
• BA/BS degree
• Fluent in English

Desirable

• We are now seeking an experienced Partner Solutions Engineer to provide technical leadership and guidance to our partner ecosystem, assist with technical implementation of new strategic partnerships, and work with partners to understand, scope, and ultimately integrate the partnership
• The Partner Solution Engineer will work closely with our Business Development Managers and Strategic Partner Managers who lead partner acquisition and partner launches
• This person will serve as the primary liaison between Partnerships and Engineering, owning the product feedback loop by gathering and prioritizing partner insights, filing detailed bug reports or feature requests, and ensuring follow-through
• You will investigate technical issues, help identify root causes, and communicate updates and timelines back to partners, helping bridge product needs with engineering solutions
• You will also collaborate with the Data team to ensure all reporting and analytics requirements are met to support partner requirements as well as internal decision-making
• You will report to the Head of Partner Success and work cross-functionally with other Calm teams (e.g. Product, Engineering, CX…)
• Although you will be the only Partner Solution Engineer in the team, pending business growth and performance, there may be the opportunity to form and lead a team in the future