Forward Deployed Engineer, Optimal Dynamics

• Optimal Dynamics is seeking an experienced Forward Deployed Engineer with 5+ years of technical and functional expertise in deploying, integrating, and optimizing enterprise solutions within customer environments
• BSc or MSc degree in Computer Science, Engineering, Data Science, Math or equivalent technical experience
• 5+ years professional, hands-on product or data science engineering experience designing, building and maintaining complex solutions with emphasis on full stack solutions
• Strong proficiency in Python 3
• Hands-on experience with major cloud platforms such as AWS, GCP, or Azure
• Expertise in relational databases, including Postgres, MySQL, SQL Server, or similar technologies
• Familiarity with Operations Research, Optimization, and/or Simulation models. Some background in Machine Learning

Desirable

• In this role, you will be instrumental in shaping the future of our logistics decision-making platform, ensuring seamless implementation and operational efficiency
• You will drive end-to-end (E2E) solution design, translating complex business needs into actionable technical and functional specifications, process and data workflows, and design documentation
• By leveraging your expertise, you will ensure that our solutions are scalable, user-friendly, and aligned with industry best practices to deliver optimal business outcomes
• You will collaborate with Solution Engineers, customers, and internal stakeholders throughout the implementation cycle, providing strategic technical and functional guidance to troubleshoot issues and validate configurations for successful solution deployment
• E2E Solution Design and Enablement: Serves in a client-facing role to ensure smooth integration of OD platforms with customer systems, focusing on data pipelines, APIs, data governance, and validation
• Collaborates with customers, troubleshooting issues, and delivering data-driven solutions that align with the client's business requirements
• Functions as the primary technical liaison with customers during integration projects, gathering requirements, and aligning functional and technical solutions with project timelines and client business goals
• Create and document data flows and use cases illustrating how our solutions will meet specific customer needs and objectives
• Scalability and User-Friendliness: Ensure that all solution designs are scalable and user-friendly, taking into account current and future business needs as well as industry trends and best practices
• Collaborate with cross-functional teams to gather insights on user experience and operational requirements, driving enhancements to solution designs
• Strategic and Functional Guidance: Provide ongoing strategic and functional guidance to Solution Engineers throughout the E2E implementation cycle, ensuring alignment with the overall project goals
• Troubleshoot and resolve issues that arise during the implementation process, leveraging technical expertise to validate configurations and suggest improvements
• Collaboration with Stakeholders: Work closely with product management, engineering, and customer success teams to ensure that solutions are delivered on time and meet quality standards
• Engage with customers to gather feedback on proposed solutions, fostering strong relationships and ensuring alignment with their business strategies
• Continuous Improvement: Conduct post-implementation reviews to assess the effectiveness of solution designs and identify areas for improvement
• Stay current with industry best practices and emerging technologies to continuously enhance solution design methodologies and frameworks
• Documentation and Knowledge Sharing: Develop and maintain comprehensive documentation related to solution designs, configurations, and best practices to support internal knowledge-sharing and onboarding efforts
• Create training materials and conduct workshops for internal teams and customers to promote understanding of the Optimal Dynamics platform and its capabilities
• Performance Metrics and Outcome: Establish key performance indicators (KPIs) to measure the success of implemented solutions, ensuring they align with customer objectives and business outcomes
• Analyze data and performance metrics post-implementation to drive continuous optimization of solutions and processes
• At Optimal Dynamics, our entire infrastructure runs on Amazon AWS, leveraging a wide range of services including DynamoDB, Aurora, SSM, and SQS to power our intelligent logistics platform
• Backend & AI: Python 3 and Java
• Data Stack: Trino, Dagster, dbt, DuckDB, and Preset