Solutions Consultant, Toast
$100-161k
OTE
Total Targeted Cash for this role consists of a base salary, commission, plus the eligibility for equity and/or other benefits. This role qualifies for uncapped commissions
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$100-161k
OTE
Total Targeted Cash for this role consists of a base salary, commission, plus the eligibility for equity and/or other benefits. This role qualifies for uncapped commissions
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 3-5 years externally facing consulting/solutioning experience
- Strategic thinker, with ability to prioritize issues, and provide solutions that address key challenges
- Experience driving technical projects to conclusion
- Strong executive presence, ability to engage and influence externally with polished presentation (slides and verbal) skills
- Ability to scope projects and lead cross functional teams
Desirable
- Restaurant industry technical /digital experience
What the job involves
- The Mission of Enterprise Solutions Team at Toast is to help our largest customers solve their biggest tech needs and make critical decisions through Toast solutions and partnerships, and the Solutions Analyst plays a critical role as part of that mission
- As a Solutions Consultant, you’ll get to work directly with upmarket customers and be an advisor to them as they tackle their toughest challenges through technology
- You’ll help our customers make strategic tech decisions, propose new solutions and integrations, and lead cross functional efforts to pilot and scale these solutions at established brands, while driving SaaS revenue for Toast
- Strategy: Partner with executive leadership within our customers to interpret their business objectives, collaborate on the technical roadmaps and products (Toast and partner integrations), and influence key decisions about new technologies to drive customer and Toast growth
- Execution and Project Management: Scope and lead key technical deployment projects for key customers, coordinating efforts across Toast teams, our partners, and customer’s organization
- Cross functional management: Coordinate across internal teams to help our customers solve their challenges and identify scalable solutions for sales and profitability growth
- Relationship management: Mitigate risks and issues as key technical point of contact across technical and systems functions
- Problem Solving and Decision Making: Help our customers solve their most pressing challenges when it comes to Toast and integrations, balancing short and long term priorities
- Solution Advocate: Represent our customers’ needs to our Toast internal product and solutions teams, helping our teams prioritize roadmaps and feature enhancements with largest ROI
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company values
- We're one team - There’s no “I” in Toast. The only way we’ll succeed is by solving problems together and sharing lessons along the way. As individuals we own our actions, support and respect each other, and embrace our differences.
- We embrace a hospitality mindset - Empathy is our default. We strive to make everyone – from employees and customers to partners and beyond – feel like they belong. We’re fiercely passionate about our community, and are devoted to their success.
- We're driven by purpose - We deliver results with integrity. Challenging work is rewarding work, and accomplishing our goals requires a mix of grit, resilience, and humor.
- We're always hungry - No problem is too big to solve if we stay hungry for innovation. The bigger the idea, the better.
- We lead with humility - Great ideas come from anywhere or anyone, regardless of tenure, title, or background. We believe your opinion matters, and that open and honest feedback is a gift. Act on it.
Company HQ
Fenway–Kenmore, Boston, MA
Articles
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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