Enterprise Engagement Manager, Starburst
£82-100k
+ISO Equity
Single-point access for data anlytics
Open for applications
Single-point access for data anlytics
501-1000 employees
Open for applications
£82-100k
+ISO Equity
501-1000 employees
Company mission
To free customers from the tyranny of data lock-in.
Role
Who you are
- Bachelor's degree in business, technology, or a related field
- Deep understanding of data architecture principles, including data modeling, data integration, and data warehousing
- Proficiency in SQL and experience with distributed query engines (e.g., Presto, Trino, Apache Spark)
- Strong problem-solving skills and the ability to think strategically about business challenges and technical solutions
- Proven track record of successfully managing customer engagements and delivering business outcomes
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus.Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
What the job involves
- Starburst Data is seeking a highly skilled and experienced Technical Engagement Manager to join our dynamic team
- In this role, you will be responsible for working closely with a few of our largest customers to understand their business challenges and requirements, architecting solutions using Starburst products and driving business outcomes across the customer journey, from initial engagement to successful adoption
- As a Technical Engagement Manager, you will serve as a trusted advisor to our customers, helping them maximize the value of their data and achieve their business objectives
- Establish trust and credibility by demonstrating deep Data & AI industry knowledge, understanding of the buyer's organization, and a track record of successful engagements
- Build and nurture strong relationships with the champion, who serves as the internal advocate for the engagement within the customer organization
- Provide technical guidance and best practices to customers on using Starburst products effectively
- Offer support and guidance to the champion throughout the engagement process, helping them navigate internal processes and mobilize resources as needed
- Proactively address concerns and objections raised by other stakeholders, leveraging insights from the champion and executive buyer to overcome obstacles and drive alignment
- Solicit feedback from other stakeholders throughout the engagement process, incorporating their input to enhance service delivery and customer satisfaction
- Collaborate with sales teams to understand customer needs and objectives to identify new use cases and/or adoption opportunities
- Lead the scoping process to define the appropriate set of services to meet customer requirements
- Drive adoption of Starburst culminating in the Customer reaching its success criteria
- Partner with internal teams, including consultants, engineers, and project managers, to ensure successful delivery of services
- Manage multiple engagements simultaneously, ensuring on-time and on-budget delivery
- Serve as the primary point of contact for customers throughout the engagement lifecycle
- Monitor and report on key performance indicators (KPIs) to track the success of engagements
- Drive continuous improvement in processes and methodologies to enhance customer satisfaction and project delivery efficiency
Salary benchmarks
Our take
Starburst offers a unified platform for accessing distributed data from various databases through its Trino-based query engine. This approach helps users cut infrastructure and analytics costs by providing a single point of access. As the Data Lakes market grows nearly 30% annually, Starburst is well-positioned to help businesses manage their increasingly complex data.
The company has recently gained recognition for its advanced capabilities in data management. Starburst emphasises the importance of real-time hybrid data access and robust security, especially for AI applications. Its latest report, developed in collaboration with TheCUBE Research, underscores how effective data management practices are essential for successful AI implementation.s
Key findings from the report include the critical need for real-time data access and the alignment of data strategies with AI goals. These insights highlight how Starurst's technology supports efficient AI deployment and data management.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2022
$250m
SERIES D
Dec 2020
$100m
SERIES C
Total funding: $414m
Company benefits
- Comprehensive Health Insurance Coverage
- Life Insurance, Disability, and Income Protection
- Employee assistance Programs
- Flexible Paid Time Off
- Paid Parental Leave
- Remote Work Opportunties
- Equity Ownership
Company values
- Humility: We put our customers and our colleagues before ourselves. We check our egos at the door and are not afraid to be wrong or to learn in public. Our goal is to reach the right answer, not our own answer
- Authenticity: We are honest with each other and with ourselves. We respect and admire each other for the diverse perspectives we each bring to the table and welcome open debate. We always keep it real and say the last 10%
- Grit: Startups are not for the faint of heart. We’re in it for the long haul – we persevere and figure it out together through the tough times, the challenges, and the setbacks. We hold strong as one. We are made for this
- Inclusive Meritocracy: We push ourselves to master our craft and give our best to get things done. We recognize and reward based on strong performance and merit. We value picking the best ideas, no matter who raises them. It's about how we show up and what we deliver, not who we know or what our experiences were
- Doing Whatever It Takes: We attack the problem head on as one team. We don’t step aside, wait around for someone else to solve it or avoid the roadblock. We tackle our work with determination and dedication to the results. We focus on long-term success for Starburst vs. short term individual wins. We believe we all own our successes and failures. We don’t blame others for our failures, but instead find a way to enlist the help we need, and find solutions to get it done
- Customer Obsessed: We solve for our customer. It means doing the right things, even when it’s hard. We aspire to remove obstacles and bring easy solutions to our customers, putting the power back in their hands. We don't want to just make them happy, we want to help them succeed
Company HQ
Fort Point Channel Landmark District, Boston, MA
Articles
Leadership
Justin Borgman
(CEO, Chairman)Founder and CEO of Starburst's precursor company Hadapt, which was acquired by Terdata in 2014. Served as VP & GM at Teradata before co-relaunching Hadapt as Starburst in 2017.
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