Senior Manager of Global Partner Enablement, Confluent

• Related experience and/or training or equivalent combination of education and experience
• Experience developing technical enablement, content, curriculum, or marketing materials
• Direct partner integration or management experience with a keen understanding of partner ecosystem business models
• Experience handling customer-facing and partner escalation issues
• Cross-functional collaborator with exceptional general management skills and the ability to build relationships within an organization
• Excellent written and communication skills as well as customer-facing relationship development skills
• Ability to handle ambiguity and adapt to new, fast-changing situations
• A high level of energy, enthusiasm, engagement, and commitment to action
• Demonstrated analytical and problem-solving skills
• Ability to work well individually and within cross-functional, geographically dispersed teams

Desirable

• Confluent is searching for an experienced Partner Enablement Manager to lead the development and empowerment of our growing Partner ecosystem
• As Kafka and streaming data transform the enterprise data landscape, enabled resources and teams of experts will continue to be in high demand
• Our partners serve as important strategic and execution resources in accelerating our customers’ maturity as they adopt Confluent’s Stream Data Platform
• Many of these customers use Confluent’s products for mission-critical use cases, and your goal is to collaborate with your team to develop and deliver technical expertise within our partner community to enable our customers to get the fullest value from Confluent’s suite of products
• The Partner Enablement Manager will be responsible for collaborating with internal and external business partners to develop and execute a global enablement strategy aligned with Confluent’s streaming data journey that is repeatable and designed to scale, with a focus on solution integrator partners (SIs)
• Design, build, and implement creative partner enablement programs that focus on the mutual customer and partner value
• Coordinate the delivery of business and technical enablement programs for the Confluent partner community
• Ensure partner readiness and skills adoption through the Confluent Partner Program
• Track, report and analyze partner enablement programs for effectiveness
• Partner with cross-functional Confluent teams to develop and improve enablement engagement playbooks that align with our acceleration of the customer journey
• Partner with global partner leadership to identify knowledge gaps across the partner ecosystem through ongoing needs assessments and roll out targeted programs to address those needs
• Represent partner enablement programs and offerings at internal and external events
• Leverage Confluent Sales, Professional Services, and Marketing teams as appropriate for content changes and updates
• This role’s focus will be on solution integrators (SIs) at the global and regional level