Associate Solution Consultant, Nexthink
$64-100k
More information about location
3 days a week in office
Digital employee experience management
Be an early applicant
Digital employee experience management
1001+ employees
Be an early applicant
$64-100k
More information about location
3 days a week in office
1001+ employees
Company mission
Nexthink's mission is to delight people at work by helping IT to shape smart and productive workplaces.
Role
Who you are
- This role is ideally suited to someone who has been in pre-sales for 2-3 years and looking for their next challenge
- Effective presentation and client facing skills are essential
- Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives
- Team player, able to thrive on finding solutions in a dynamic work environment
- Willingness to adapt to a fast growing, fast paced, and dynamic organization
- A flair for technology that will enable you to quickly learn Nexthink products and services, as well as other technologies used in the SC Role
- An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed
- Ability to manage multiple priorities at the same time working in a velocity sales environment
- Able to understand and articulate general business and technical context during sales pursuits
- Ability to use professional concepts and apply company policies and procedures
- Prior presales or technical selling experience is preferred
- Knowledge of one or more of the following areas would be beneficial:
- Digital Workplace, End User or Desktop Services
- Digital Experience Monitoring or similar end-user experience driven functions
- Security, Governance, Risk or Compliance related disciplines
- Service Management, The ITIL framework, Service Lifecycle, or other quality of service-related disciplines
What the job involves
- With the continued growth of our business, we are looking to add an Associate Solutions Consultant to support our sales team of Client Specialists
- As a fast-growing company, Nexthink offers many growth and career opportunities for the right candidate
- The focus of the Solution Consulting organization is to excite our prospects/customers by creating and delivering innovative presentations and value propositions that showcase the Nexthink platform by matching technical capabilities to required business outcomes for executive and technical audiences
- Working as the technical expert for the sales team, the Inside Solution Consultant will support 4-6 Client Specialists
- You will work collaboratively with sales, professional services, customer success and partners to understand business priorities and provide the technical sales support necessary in pursuit of fast moving sales engagements
- This role reports to the Solution Consulting Leadership team but works hand in hand with the initiatives set by the regional sales directors across the United States
- Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, and other relevant activities to gain a technical close/win
- Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and key differentiators in the market
- Demonstrate how the Nexthink platform can support overall customer initiatives and how this provides positive business outcomes and overall value
- Partner and collaborate with the sales team to help qualify sales opportunities and align to Nexthink business outcomes
- Work with multiple customer stakeholders in different functions such as End User Computing, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires a passion and enthusiasm for introducing disruptive technology in a fast-growing market
- Complete the technical sections of security questionnaires, RFI’s and RFP’s
- Run and facilitate different types of technical validations with prospects to enable them to fully understand how Nexthink can address their challenges, including but not limited to POC/POV
- Participate in webinars/marketing events
- Occasional travel will be required within the US and internationally
Our take
Bad experiences with IT environments cost companies 100 hours per person each year. In order for businesses to avoid those hours of lost productivity, they need to ensure that their employees' digital experience is working for them.
That's where Nexthink's digital experience platform comes in. Its platform combines monitoring, user engagement, analytics, and automation — all from the employee’s perspective. Using one platform, companies are able to handle all parts of their employee's digital experience cycle, from issue detection to employee engagement. Not only does this allow for businesses to be more productive, it also leads to happier employees no longer bogged down by frustrating IT failures.
The company boasts over 1,100 enterprise customers with more than 15 million employees between them. With offices across the globe, its existing customer base is already large. Nexthink has remained focused on further innovation and partnerships, adding capabilities such as conversational AI. The increase in companies looking to invest in digital employee experience tech is set to keep Nexthink on its existing growth trajectory.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2021
$180m
SERIES D
Nov 2018
$85m
SERIES C
Total funding: $336.2m
Company benefits
- Flexible working
- Life insurance
- Critical illness cover
- Income protection
- Pension plan
- Maternity & Paternity leave
- Car allowance
- Job training and professional development
- 22 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company HQ
Prilly, VD
Leadership
Pedro Bados
(Co-Founder & CEO)Previously worked as an Artificial Intelligence Researcher before co-founding Nexthink in 2004.
Patrick Hertzog
(Co-Founder & User Experience Officer)Before co-founding Nexthink, they worked as a Research Assistant at a polytechnic school in Switzerland.
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