Senior Strategic Partner Manager, BigCommerce

$133.8-226.3k

Senior and Expert level

Austin

Open SaaS ecommerce platform

Job no longer available

Open SaaS ecommerce platform

501-1000 employees

B2BProductivitySharing EconomySaaSeCommerceSales

Job no longer available

$133.8-226.3k

Senior and Expert level

Austin

501-1000 employees

B2BProductivitySharing EconomySaaSeCommerceSales

Company mission

To makes it easy for brands and B2B sellers to scale, adapt, and connect to the tools that solve their unique business challenges — without being locked into rigid systems.

Job

Company

Role

Who you are

A strategic thinker with a strong sales or partnerships background who excels at aligning partner motivations with business goals
Experienced in managing high-value partnerships – 7+ years of experience in partner management, indirect sales, or business development within a $50M+ company
Knowledgeable in SaaS and eCommerce – Experience working within a Fintech/Payments or eCommerce ecosystem, driving adoption through partnerships
Revenue-driven and results-oriented – A self-starter with a proven ability to achieve revenue quotas and measurable KPIs
A strong communicator & relationship builder – Excellent written, verbal, and presentation skills, with the ability to influence and engage stakeholders at all levels
Analytical & business-savvy – Strong negotiation skills and the ability to structure creative, complex deal terms from initial discussions to contract execution
Thrives in fast-paced environments – Capable of maintaining focus and effectiveness under pressure in a dynamic industry
Willing & able to travel as needed to meet partners and attend industry events

What the job involves

Recognized as a "Best Place to Work," BigCommerce is seeking a Senior Strategic Partner Manager to oversee and grow key strategic partnerships that drive customer acquisition and revenue growth
In this role, you will manage our most influential payments and fintech partners
Success in this role will be achieved by aligning partner incentives and strategic motivations to maximize mutual business outcomes
Manage & Grow Strategic Partnerships – Build and maintain relationships with decision-makers at executive and management levels, ensuring strong alignment and growth opportunities
Develop Data-Driven Success Metrics – Work with partners to define key performance indicators (KPIs) that drive merchant adoption and revenue growth for both parties
Drive Partner Engagement & Marketing Collaboration – Partner with the Marketing team to create and implement communication strategies that maximize product adoption and retention
Act as the Primary Liaison – Serve as the primary point of contact and product owner for strategic partnerships, ensuring seamless communication and execution
Ensure Smooth Merchant Migration – Work closely with BigCommerce’s Product Team and partners to facilitate merchant transitions while maintaining product and solution continuity
Achieve Revenue-Based KPIs – Define and exceed quarterly revenue goals through strategic partner collaboration
Develop Expert Knowledge – Gain a deep understanding of BigCommerce’s products, services, value propositions, and competitive landscape to inform strategy and decision-making
Lead Go-To-Market Strategies – Collaborate cross-functionally to develop and execute go-to-market plans, including new integrations, features, and market expansions
Monitor & Report Performance – Maintain accurate reports on pipeline, forecasts, leads, opportunities, and revenue impact
Represent BigCommerce at Industry Events – Travel as needed to industry conferences and partner meetings to strengthen relationships and identify growth opportunities

Our take

SaaS eCommerce platform BigCommerce is taking full advantage of the recent shift towards online shopping with its software that helps businesses of all sizes build and run eCommerce sites. Aside from providing a template for stores with functions including shipping and payment tracking, it also provides tools to cross-sell on other markets such as Amazon.

BigCommerce competes in this space with Shopify, another major eCommerce provider. While both companies have their adherents, BigCommerce's competitive advantage is in the sheer range of built-in features provided to its customers and the transparency of its pricing structure. While it can be more complicated to learn its flexibility is prized by the customers who have mastered its features. These include major brands such as Ted Baker, Skullcandy and Burrow to name just a few.

BigCommerce went public in 2020 with a valuation of almost $7 billion. Since then it has expanded aggressively into Europe and the Latin American market, including closing partnerships which enable BigCommerce vendors to sell on Mercado Libre. Most recently, it partnered with PayPal to launch an integrated payment solution for US merchants, alongside new AI-driven shopping tools that connect stores to platforms such as Microsoft Copilot and Meta. The partnership highlights BigCommerce's continued focus on strengthening merchant services and expanding its role within the evolving eCommerce space.