Senior Search Engineer, GoFundMe
$156-234k
+ Equity
3 days a week in office
Social fundraising platform
Be an early applicant
Social fundraising platform
501-1000 employees
Be an early applicant
$156-234k
+ Equity
3 days a week in office
501-1000 employees
Company mission
To help people fundraise for the personal, business, and charitable causes that matter most to them.
Role
Who you are
- 4+ years of hands-on experience in AI, machine learning, data science, or related fields, with a strong emphasis on practical engineering applications and deploying robust solutions into production environments
- Extensive experience with search and retrieval systems and recommender systems, preferably including retrieval-augmented generation (RAG) and developing agent-based applications that use search and retrieval systems as tools
- Experience designing, developing, and deploying end-to-end AI and machine learning systems, including data pipelines, model training and serving, and monitoring solutions
- Demonstrated ability to guide projects and foster a collaborative and high-performing work environment that values continuous improvement and knowledge sharing
- Ability to break down complex projects, effectively scope and sequence work, and manage timelines to ensure the timely and successful delivery of machine learning initiatives
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders
- Advanced degree (Master’s or Ph.D.) in Computer Science, Statistics, Data Science, or a related technical field is preferred
- A sense of humor is optional but appreciated
What the job involves
- The GoFundMe team is searching for our next Senior Search Engineer to help design and implement our next generation of search and retrieval systems, machine learning technologies, and generative AI-based applications. You will collaborate with an accomplished and motivated team of individuals to deliver high-impact solutions for our users and our business
- Lead the design, development, and maintenance of cutting-edge search and retrieval, recommendation, and personalization solutions to deliver new customer-facing experiences
- Incorporate AI-based technologies where appropriate, including prompt engineering, model fine tuning, and agent-based application enhancements, collaborating closely with product managers and stakeholders
- Develop and deploy robust, fault tolerant, high-throughput services, emphasizing reliability, scalability, observability, and low-latency performance
- Lead initiatives to optimize the performance and quality of ML and AI-based systems using new or established metrics
- Support operational excellence by participating in initiatives to streamline AI and ML workflows and establish standardized procedures to ensure consistent and high-quality outcomes across our projects and systems
- Collaborate closely with AI/ML engineers and cross-functional teams, including data scientists, software engineers, product managers, and business stakeholders, to foster a culture of collaboration, scientific inquiry, and continuous learning
- Employ a diverse set of tools and platforms, including Python, AWS, Databricks, Docker, Kubernetes, FastAPI, Terraform, Snowflake, and GitHub, to develop, deploy, and maintain scalable and robust machine learning systems
Our take
One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform initially focused on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratise fundraising through the medium of the online.
GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.
This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- $600 annual fitness and wellness reimbursement
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Enhanced parental leaves
- $50/month for employees commuting to and from work (public transit and/or parking)
- Caltrain GoPasses for our Bay Area commuters
- "Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
- Quarterly volunteer events in each office to give back to our local communities
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
Company HQ
Centennial, Redwood City, CA
Leadership
Margaret Richardson
(Chief Marketing & Corporate Affairs Officer)Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.
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