Senior Sales Engineer, Instacart

• 6+ years of previous working experience in a similar role
• Strong experiences selling technical products and solutioning/scoping integrations into client’s unique environments
• The ability to develop and own technical presentations and communications
• Excellent communication skills with the ability to balance complex technical concepts with business values
• Some travel required - up to 20%

Desirable

• About the Role - As a Senior Sales Engineer at Instacart, you'll drive adoption of our products and services directly to the largest grocery retailers in North America
• You’ll lead consultative, technical-focused conversations with external and internal stakeholders, supporting new implementations and integrations
• With your expertise, you'll guide customers through the sales cycle, providing both technical and product knowledge
• Collaborating with cross-functional teams will give you a holistic understanding of Instacart's technical capabilities
• Core to the role is defining and designing integrations with retailers to ensure successful adoption of our various solutions
• About the Team - You’ll join our Sales Engineering team, working at the intersection of Business Development, Product, Engineering, and Enterprise Solutions
• We collaborate as one team to bring Instacart’s ecosystem to life for partners—aligning technical capabilities with strategic goals, informing product roadmaps with customer insights, and ensuring seamless handoffs into implementation
• We value executional excellence, clear communication tailored to diverse audiences, and creative problem-solving that moves the business forward
• Work closely with Business Development team to develop and implement strategies to influence greater adoption of Instacart products and services
• Prepare for and lead technical discussions with teams ranging from executive level business stakeholders to engineers/developers, with the ability to tailor relevant content for the wide range of audience
• Gain a deep understand of the ever-changing Instacart eco-system to successfully provide consultative services to partners and business stakeholders
• Continually build technical knowledge and capabilities by interfacing with Instacart’s product and engineering teams as you will represent both to customers and business teams
• Work directly with various Enterprise Solutions teams to ensure smooth handoff of implementation scope and plans to ensure successful implementations
• Learn internal processes and requirements to ensure these are accounted for during early stages of scoping
• Identify new opportunities from discussions with potential customers and market trends and provide feedback to Product teams to ensure we are building the right products for the market
• Create and maintain technical sales material to scale sales process
• Able to manage multiple work streams across multiple customers