Customer Solutions Engineer, Cyngn
$100-125k
Industrial autonomous vehicle technology
Job no longer available
Industrial autonomous vehicle technology
21-100 employees
Job no longer available
$100-125k
21-100 employees
Company mission
To address significant challenges facing industrial organizations today, such as labor shortages and costly safety incidents.
Role
Who you are
- We are looking for innovative, motivated, and experienced leaders to join us and move this field forward. If you like to build, tinker, and create with a team of trusted and passionate colleagues, then Cyngn is the place for you
- Demonstrated experience in sales, operations, or program management, preferably in the warehouse automation, manufacturing, or logistics sectors
- Previous work with AGVs, AMRs, or other autonomous mobile equipment is a huge plus
- Previous work experience interacting with various forms of warehouse automation is a huge plus
- Strong skills in communication, organization, presentation, and project management
- Familiarity with CRM software, Google Suite, Microsoft Excel, and presentation tools (PowerPoint, Canva, Google Slides)
- Willingness to travel 25-50% of the time to customer sites for sales visits as well as customer installations
- Ability to work independently and thrive in a fast-paced, startup environment with the ability to be flexible with responsibilities and wear many hats
- Desire to learn, be curious, and creative with customers needs and possible solutions
- Ability to produce results that rely on cross-functional teams like sales, business development, product management, engineering, and customer success
- Education: Bachelor’s or Master’s degree in Industrial Engineer, Robotics, Mechanical Engineering, Electrical Engineering, or a related field
- Experience: 5-7+ years of relevant experience
What the job involves
- Deployment Planning: Manage & support pre-sales solution engineering, including customer validation, application design, deployment planning, and KPI identification
- Deployment Operations: Manage & support post-sales customer operations, including training, deployment launch, and execution to KPIs
- Internal Operational Support: Work closely with internal teams to continuously improve the Cyngn deployment process and ensure seamless alignment between our sales strategies and product capabilities
- Program Support: Collaborate with program management team to plan vehicle and employee resources for future deployments
- Customer Success: Manage customer relationships post-sale, ensuring our product capabilities and safety specifications are reflected in customer operations
- Voice of the Customer: Act as a liaison between our clients and our Product and Engineering teams, providing crucial feedback to enhance our products and strategies
- Sales / Validation: Assist sales when needed as a subject matter expert in Cyngn technology to validate prospective customers, deep dive into Cyngn product offerings, and discuss EAS integration into customer workflow
- Continuous Improvement: Improve internal sales, deployment, and product processes. Looking for ways to streamline and incorporate industrial engineering lean principles into all aspects of the job
Our take
From the switch from manual driving to automatic in the 40s, and now the rise of autonomous vehicles (AVs) in the past 5-10 years, cars have come a long way. While much of the attention has focused on consumer-facing self-driving cars, it's often overlooked how many industrial vehicles are now capable of operating, at least in part, without direct driver control.
Cyngn is a well-established company providing autonomous vehicles solutions for these environments. Its DriveMod product is designed to integrate with existing workflows, allowing businesses to introduce automation without major infrastructure changes. Rather than focusing purely on capability, the company emphasizes practical deployment, aiming to deliver systems that can reliably handle real-world industrial tasks.
Cyngn has raised significant funding since its founding in 2009, reflecting both the strength of its technology and continued investor confidence. Alongside partnerships with companies like US Continental and Jtec Industries, the business is still actively securing new capital, with a recent $8.65M raise aimed at supporting further development and scaling its autonomous solutions,. With DriveMod already deployed across vehicles like tuggers and forklifts, Cyngn is positioning itself to capitalize on growing demand from industrial and logistics operators looking to address labor shortages and improve safety through automation.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2015
$85m
SERIES C
Dec 2013
$23m
SERIES B
Total funding: $115m
Company HQ
Mountain View, CA
Leadership
Lior Tal
(CEO)Lior joined Cyngn in 2016 as COO, moving into the role of CEO that same year. Previously, he spent over 5 years at Facebook as a Director of Growth & Partnerships. He also founded Snaptu where he served as the company's VP of Business Development for nearly 4 years.
Natalie Russell
(CFO)Natalie joined Cyngn in 2023 as the Director of Accounting, she then became the Interim CFO in January 2025 and became CFO later that same year. Previously, she was a Technical Accounting Manager at SOAProjects. She also spent over 5 years at EY in various Audit roles.
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