Senior Product Designer, Clio

• 6+ years of experience designing digital products, B2B SaaS experience is preferred, but not required
• Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market)
• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
• Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution
• Strong customer-centric practice, with the ability to translate customer insight into actionable design direction
• Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI
• Expert in design and prototyping tools and solid use of AI tools in your process (e.g., Figma, Cursor, Claude, etc.)
• Strong communication and presentation skills, including clear articulation of rationale and trade-offs
• A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution
• Growth mindset when it comes to process improvement and new technologies, especially AI

Desirable

• We are seeking a Senior Product Designer to join our growing Product Design team
• Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization
• Our product designers work directly with customers to understand their behaviors, needs, and workflows
• They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients
• If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team
• As a Senior Product Designer, you’ll reimagine financial workflows and unlock insights that help firms of any size operate smarter, optimize performance, and move toward a more autonomous future
• You’ll lead the end-to-end design process, from strategic discovery and opportunity framing through development, launch, and ongoing iteration
• Ideal candidates will ground decisions in deep customer understanding, translate ambiguity into clear direction, and partner tightly with Product and Engineering to drive meaningful business and customer outcomes
• You’ll launch to learn with high-impact features, raising quality and coherence across the Billing ecosystem, and demonstrating strong judgment in designing intelligent AI automation that is trustworthy, explainable, and appropriately controlled
• Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business
• Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making
• Lead end-to-end design for a product area - from vision crafting, to prototyping, testing, and polished execution
• Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design
• Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope
• Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams
• Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution