Product Manager, mParticle
$140-200k
+ Equity
More information about location
Customer data platform for multi-channel consumer brands
Job no longer available
Customer data platform for multi-channel consumer brands
201-500 employees
Job no longer available
$140-200k
+ Equity
More information about location
201-500 employees
Company mission
To empower businesses to deliver personalized and engaging experiences to their customers across all screens and devices.
Role
Who you are
- Experience with data driven platforms, products, and features in data management, marketing technology, and/or advertising industries
- 5+ years in technical Product Management role specifically for a B2B product
- Experience, at agile, continuous delivery, cloud software technology companies
- Prior experience as a software engineer or equivalent experience in software engineering or computer science
- Solid understanding of how APIs work and the software engineer and data engineer customer personas
- Experience designing customer experiences, crafting customer experience workflows and sketching low-res UI mocks
- Exceptional ability to make independent decisions and handle complex product prioritization tradeoffs
- Excellent written communication and presentation skills for audiences across skill levels and technical aptitudes
- A collaborative spirit, willing to work across different functional areas and with various internal teams
What the job involves
- The Senior Product Manager (Technical) will join Product Response, a critical team within mParticle that has a dual mandate: (a) to deliver a consistent stream of larger “big rock” and smaller customer-valued innovations, and (b) to refine and expand our ability to listen and respond to near-term customer product needs
- Your strategic “big rock” focus will be on extending customers’ ability to connect mParticle to their data stack, and transform it so they can do even more amazing things with it downstream of mParticle, by increasing the breadth and discoverability of our data connections and transformations. Over time, you will take on other opportunities within Product Response’s product areas:
- Real-time data pipelines - our robust integrations and SDKs offering, and our data quality and data governance solutions
- Continuous 360 customer view - our profile and identity offerings
- Customer Engagement & Needs Assessment:
- Triage customer feature requests from various channels
- Deeply understand customer use cases and value drivers
- Embrace a problem-solving mentality by continually questioning and seeking to understand the underlying “why?”
- Prioritization & Decision Making:
- Lead ROI-based tradeoff decisions
- Collaborate with product leadership for complex decision-making
- Apply a nuanced understanding of customer and technical context to drive creative solutions
- Product Development & Lifecycle Management:
- Drive delivery of near-term customer needs, including new integrations, SDKs, minor enhancements, and fixes
- Own and drive 1-2 strategic “big rock” features from research to go-to-market
- Cross-Team Collaboration:
- Work within a dedicated “squad” (scrum team) as the product manager
- Collaborate with stakeholder teams and other squads to drive product roadmap
Our take
As more customer data is created and consumed across more systems, touchpoints, and tools than ever before, it has become a universal need to connect these systems and data sources to drive personalization while respecting consumer privacy needs.
mParticle is a retail customer data platform that improves the way companies collect information on their customers. mParticle utilizes sophisticated algorithms and machine learning technology in order to help drive better customer interactions. The firm also provides a range of data analytics services, A/B testing, marketing, and data warehousing tools.
Big data analytics in retail is expected to reach a total market value in excess of $25.5 billion by 2028. To help capitalize on this, the company has sought several acquisitions, the most recent being AI startup Vidora and analytics provider Indicative.
It is also working on its product to reach larger clients. It recently launched a new toolkit that allows enterprises to gather data from across the customer lifecycle, as well as introducing Custom Access Roles to its platform. A direct sync with Snowflake also bolsters the platform's utility, with other data platforms including Google BigQuery, Amazon RedShift, and Microsoft Azure to be supported in the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2021
$150m
SERIES E
Mar 2020
$45m
SERIES D
Total funding: $303m
Company benefits
- Pawternity policy
- 401k
- Unlimited time off
- Bring your dog!
- Commuter program
- Flexible hours
- Healthy snacks
- Parental leave
- Remote first
Company HQ
Gramercy Park, New York, NY
Leadership
Michael Katz
(CEO)Previously Founder & President of interclick, before becoming CEO, and was on the Board of Directors for BrightLine and Adaptly. Current Mentor at Techstars alongside working at mParticle.
Andrew Katz
(CTO)Spent 4 years as a Software Engineer and then worked as CEO of mStyle for over 5 years. Co-founded interclick and worked at Yahoo! as VP of Engineering.
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