Account Management Team Lead, NeoTaste
Restaurant-discovery app
Be an early applicant
Restaurant-discovery app
101-200 employees
Be an early applicant
101-200 employees
Company mission
To revolutionise the way consumers discover new restaurants while offering restaurants a platform to increase foot traffic.
Role
Who you are
- Experienced International Leader: You bring at least 2-3 years of experience managing teams across Sales, Customer Success, or Operations, ideally in a global role, with a strong understanding of different cultural markets and, ideally, the food industry
- Exceptional Communicator: Fluent in English, with excellent communication skills adaptable to various cultures and regions, and an enthusiasm for our app and mission. German language skills are a plus
- Strategic and Persuasive: You are a skilled negotiator with a talent for building relationships and influencing outcomes that create value for partners and users
- Resilient and Organized: You excel in a fast-paced, global environment, handling ambiguity with a high level of responsibility, organization, and commitment
- Ambitious and Forward-Thinking: You’re driven by the opportunity to make a global impact and contribute to our international growth
What the job involves
- Lead and Support Internationally: As Team Lead for Account Management, you will oversee Account Managers across multiple countries, ensuring seamless support and collaboration with restaurants, cafè and bar partners in each region
- Drive Strategic Partnerships: Work with our restaurants, cafè and bar partners globally to negotiate exclusive deals that add value for our users and elevate their experience
- Optimize Through Data: Continuously analyze feedback and performance data from diverse markets to enhance partner experience and refine processes based on unique regional needs
- Commercial Mindset: You help your team spot upselling opportunities within our partner base and optimize output for revenue generation while keeping partner satisfaction high
- Process Development and Improvement: Shape and standardize effective Account Management structures and workflows across international teams, adapting strategies to local market dynamics
- Cross-Functional Collaboration: Partner with our marketing, sales, and product development teams to ensure we meet global partner needs with innovative, market-specific solutions
Application process
- If you’re ready to be part of a global journey with us, send us a message and tell us why you're the right fit!
- We are looking forward to your application
Our take
In an era where consumers seek exclusive dining deals and personalised experiences, while restaurants aim to enhance customer engagement, there is a need for a seamless and mutually beneficial platform for customer-restaurant interactions.
NeoTaste is a German restaurant app addressing this significant challenge, that offers more than 300,000 user-exclusive deals through a subscription model for consumers. Meanwhile, restaurants are able to promote their businesses through the app, attract new customers, and receive valuable customer reviews.
NeoTaste has filled a crucial gap in the gastronomy industry, securing 1,300 restaurants across thirteen German cities with its win-win approach. With the closure of a successful funding round, the company is poised for rapid expansion as it further enhances its platform with new products, offering even more value to customers and businesses.
Steph
Company Specialist at Welcome to the Jungle
Insights
40% female employees
Company
Funding (2 rounds)
Mar 2024
$17.5m
SERIES A
Aug 2023
$6.9m
SERIES A
Total funding: $24.4m
Company benefits
- True startup atmosphere & flat hierarchies - your ideas are important and will be met with open ears!
- An inspiring work environment - At NeoTaste you'll learn something new every day, starting with an encompassing onboarding on-site
- Flexible time management and self-determined work
- NeoTaste parties with all employees, free drinks, team dinner, roof terrace after work, and many other benefits!
- Sports Benefits – Through our partners Urban Sports and Hussle, you get great deals on sports and wellness offerings for the perfect balance!
Company HQ
Mitte, Berlin, Germany
Leadership
Hendrik Sander
(CEO)Previously the Founder and CEO of CannyBusiness.
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