Associate Account Manager, PulsePoint
Programmatic/DSP
$70k
+ Bonus eligibility and incentive plans unlock as you progress through the Rocket Program
More information about location
Healthcare marketing data company
Be an early applicant
Healthcare marketing data company
201-500 employees
Be an early applicant
$70k
+ Bonus eligibility and incentive plans unlock as you progress through the Rocket Program
More information about location
201-500 employees
Company mission
To use real-time clinical data to help boost the healthcare industry and improve patient outcomes.
Role
Who you are
- 1+ years in an Account Management, Campaign Management, Customer Success, or digital media role
- Prior roles such as Sales Planner, Account Coordinator, or Client Services Manager at a digital vendor or media agency are a strong fit
- BA/BS in Business, Advertising, Marketing, or a related field preferred but not required
- Healthcare/pharma industry experience is a plus, not a requirement
- Some exposure to programmatic advertising: DSP platforms (TTD, DCM/CM360), verification tools (DoubleVerify, IAS), or insertion order management
- Familiarity with analytics and reporting tools such as Tableau, Looker, Google Analytics, or Adobe Analytics
- Comfort working in Salesforce or similar CRM tools is a plus
- Eagerness to develop technical fluency in tagging, pixel implementation, and data troubleshooting on the job
- Eager to learn: you come in ready to absorb, ask questions, and grow fast
- Detail-oriented with strong organizational skills across multiple workstreams
- Clear communicator who can translate complex topics for different audiences
- Resourceful and independent: you find answers before asking and come with solutions, not just problems
- Collaborative by default: you thrive working across teams and functions
- Curiosity about AI: you are actively exploring how AI tools can make you more effective and are eager to bring that mindset into a fast-moving environment
What the job involves
- Associate Account Managers at PulsePoint are the foundation of our client services team. This is an entry point into a technically demanding, post-sales environment where you will learn the full campaign lifecycle from the ground up
- Every AAM will own client accounts. When that happens depends on your background, readiness, and the needs of the business. It could come in your first few months or further into the track, but it is always the direction you are heading. The Rocket Program is designed to make sure you are ready when the moment comes
- In the meantime, your day-to-day may lean toward supporting experienced AMs on operational tasks, stepping into client-facing work, or some combination of both. Either way, you are building toward the same outcome
- Support Account Managers in day-to-day client communication and post-sale requests as you build your foundation
- Participate in client kick-off calls, campaign check-ins, and business reviews, stepping into a lead role as your confidence and experience grow
- Proactively identify client needs and bring forward tailored recommendations to drive campaign success
- Take on direct client ownership as readiness and business need align
- Assist with pixel coordination, asset gathering, and campaign launch checklists
- Partner with Campaign Management and Platform Solutions to monitor delivery, pacing, and performance against client KPIs
- Support monthly campaign and Salesforce audits (QA of 1P and 3P delivery, restriction compliance, and data accuracy)
- Learn to identify and communicate platform, reporting, and data discrepancies to internal teams and clients
- Build familiarity with LIFE Report Builder, Tableau, DCM, and other analytics platforms
- Assist in generating and scheduling campaign and NPI-level reporting per client requirements
- Develop the ability to troubleshoot reporting discrepancies and escalate with context
- Support monthly billing workflows including pulling delivery data and reconciling against IOs
- Learn Salesforce opportunity and line item management as a foundation for future account ownership
- Assist with DUAs, FIAs, TPAs, and legal paperwork as needed
- Sit embedded with Campaign Management, Platform Solutions, Data Analytics, and Operations: learning how each team contributes to campaign success
- Participate in product release testing and surface client feedback via BRAIN tickets as you develop product fluency
- Build a thorough understanding of the PulsePoint product suite to support upsell and cross-sell opportunities over time
- The Rocket Program is PulsePoint's structured development track for Associate Account Managers. It is a performance-based growth path with defined check-in points every six months, designed to take you from onboarding and foundational training all the way to full account ownership and promotion to Account Manager
- You won't just grow in title: your compensation grows with you at every Rocket Jump. The program is designed to reward performance and readiness along a designated timeline
- Work hours: 9:00 AM to 6:00 PM EST
Application process
- Intro phone screen: Head of Talent (30 min)
- Phone Interview: AM or Senior AM (30 min)
- Phone Interview: AM Team Lead (30 min)
- Phone Interview: Manager of Account Management (30 min) OR Sr. Director of Account Management (30 min)
- Phone Interview: GVP of Account Management (30 min)
Our take
PulsePoint is a healthcare tech provider that uses real-time data to provide insight into patients. It uses machine learning and programmatic automation to better understand this data, enabling clinical diagnoses and solutions to be delivered more quickly and accurately.
With its range of analytics solutions, PulsePoint aims to improve predictive aspects of healthcare. The company recently launched its Signal technology, which draws together a range of physician-to-patient data, enabling healthcare organisations to cross-reference with their own information to gain fresh insight.
The global Big Data market for healthcare is expected to be worth $78 billion by 2027, according to an analysis by Emergen Research, and PulsePoint is setting out to be a big part of this growing sector. Having been acquired by Internet Brands in 2021 but remaining an independently run entity, it will benefit greatly from the expertise and market reach of its parent company and their portfolio of health media companies, including WebMD and Medscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2013
$3m
EARLY VC
Jan 2013
$3m
EARLY VC
Total funding: $15.5m
Company benefits
- Dollars and Sense: 401(k) match
- Happy + Healthy: Comprehensive medical plans, affordable medical, dental and vision options, 100%-paid life & disability insurance
- Break a Sweat: Free virtual fitness classes, Better Yourself Wellness program
- Always Learning: Generous annual tuition reimbursement, ongoing team trainings
- Take a Load Off: Paid vacation, sick time, and company holidays (including a floating holiday)
- Good Ol' Fun: Team-building events, happy hours, holiday celebrations, and more!
Company HQ
Midtown East, New York, NY
Leadership
Sloan Gaon
(CEO)Qualified as an Attorney before moving into Management roles at TurboChef, RegistryPro, MIVA, and more organizations. They then left their role as General Manager of GrubHub in March 2012 to found PulsePoint in July 2012.
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