Account Manager, WeTravel
EMEA
€40-50k
Booking & payment platform for travel companies
Job no longer available
Booking & payment platform for travel companies
101-200 employees
Job no longer available
€40-50k
101-200 employees
Company mission
To empower any travel company to provide life-changing experiences.
Role
Who you are
- Fluent in English (please mention in your resume if you are fluent in any other language)
- Satisfactory problem-solving skills to help resolve customer complaints or needs
- Excellent verbal and written communication skills to communicate product ideas to clients
- Strong customer service and interpersonal skills for dealing with different types of customers and clients
- Time management and multitasking skills in order to handle multiple tasks and clients at once
Desirable
- Minor SaaS sales experience or experience with up-selling products
- Up-to-date understanding of the travel industry’s consumer behavior
- Knowledge of Hubspot CRM or other CRM platforms
What the job involves
- Developing strong relationships with new & existing customers
- Answering client queries
- Cross-selling additional products to our users
- Working closely with cross-functional internal teams to improve the entire customer experience
- Engaging with clients on a daily basis
- Keeping clients satisfied & engaged with our products and services in the long-run
- Reporting to: Keri Pfeiffer
Our take
Coined the PayPal for travel, WeTravel is an online payment platform that offers group travel companies with the pre-departure tools to collect payments and plan logistics. With over half a million customers using its platform, and providing payments to thousands of businesses, the company has certainly made its mark as the travel industry continues to bounce back from its pandemic rut.
After a sustained period of strong growth, the company raised substantial funding that will be invested in expanding the business. WeTravel is also looking to uncover further travel fintech solutions for business owners, such as its instant payment feature, which enables businesses to transfer funds to suppliers and employees for immediate cash withdrawal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2025
$92m
SERIES C
Oct 2022
$27m
SERIES B
Total funding: $121m
Company benefits
- Unlimited holidays
- Confidential access to a mental health and well being app for all our team
- Paid parental leave
- A'DAM Program - Where ever you work in the world, you will be invited to spend 2-4 weeks in Amsterdam in one of our two amazing apartments next to the city's oldest functional working windmill!
- Fantastic ReTreats - From the magnificent shores of Marmaris in Turkey to the cool and chilled vibes in Colombia, we always try to make our annual company retreat a little bit special
- Flexible, remote working
- Top of the line equipment - starting with a MacBook and the equipment needed to ensure you are set up for success from day one
- English Language app - we use English as our business language and to help everyone feel included we provide weekly business English lessons
- Regular lunches and socials
- Volunteer Days
- Cycle to work scheme - We've partnered with SWAPFIETS, the cycle hire company, to provide access for our Amsterdam staff to one of their amazing bicycle subscriptions
Company HQ
Union Square, San Francisco, CA
Leadership
Johannes Koeppel
(CPO)Was CEO of the company from 2016 to 2023. Previously served as Head of Office for the International Committee of the Red Cross and as a Health Economist for Médecins Sans Frontières (MSF).
Zaky Prabowo
(COO)Previously co-founded Indorelawan. Served as Director and Special Aide to Senior Minister of the Executive Office of the President of the Republic of Indonesia. Experience as a Business Analyst for McKinsey & Company.
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