Head of Account Management, Greenscope
Greentech
All-in-one ESG platform
Be an early applicant
All-in-one ESG platform
21-100 employees
Be an early applicant
21-100 employees
Company mission
To help investors and companies act responsibly towards the environment and society.
Role
Who you are
- Exceptional interpersonal skills and excellent communication abilities, along with a deep understanding of the norms in demanding environments (Our contacts are CEOs, CFOs, and ESG directors from financial institutions and large French and international corporations.)
- Exceptional leadership and team management skills: you can inspire, coach, and develop your team members
- Previous significant experience in Account Management
- Strong client orientation with proven ability to turn customer satisfaction into a growth driver
- Strong data analysis skills and KPI management abilities to drive performance and make informed decisions
- Preferably, you have experience in selling technological or consulting solutions, and in ESG
- Adaptability and strategic thinking to thrive in a dynamic environment and support the company’s growth
- Master degree from a business or engineering school (or equivalent university degree)
- C2 levels in English + Fench is required. (Bilingual proficiency in both languages)
What the job involves
- We are looking for our Head of Account Management to join Greenscope, a leading greentech company in sustainable metrics and ESG reporting
- We are seeking a passionate and experienced manager to lead our team and ensure customer satisfaction, retention, and loyalty. You will join a dedicated team committed to excellence within a dynamic and stimulating environment
- Develop and implement Account Management / Customer Success strategies aligned with company goals and client expectations
- Lead, coach, and motivate the Customer Success team to maximize customer satisfaction, ensuring support and follow-up for each client
- Establish and monitor KPIs to evaluate client satisfaction, retention, and success, driving action plans to optimize these metrics
- Work closely with sales, marketing, product, and support teams to ensure a consistent and seamless client experience
- Oversee and improve customer management processes, from onboarding to long-term engagement, while identifying opportunities for
- Represent the client’s perspective within the company and actively participate in strategic discussions to anticipate future needs
- Manage strategic accounts, supervise renewals, and contribute to upselling and cross-selling initiatives
Application process
- 3 Interviews
- Recruitment process completed in a maximum of 3 weeks
- If you are passionate about the ecological transition, have solid experience, and want to actively contribute to our mission, we would love to discuss this opportunity with you
- Apply today by sending your CV and a cover letter
- Start: 17 novembre 2024
Our take
Greenscope supplies an all-in-one platform for organisations to monitor their environmental transition and report their ESG progress. It has solutions built to serve companies, investors, banks and insurers.
The value of the platform is its comprehensive nature, allowing users to action everything ESG-related from one place. It can collect and report on relevant data from different sources, find gaps in compliance under changing regulations, monitor carbon footprint and biodiversity impact, and much more.
With this wide coverage approach, Greenscope is a great option for all types of organisations, especially as ESG compliance comes under greater scrutiny. This means the company has the chance to play a key role in the charge towards a more environmentally sound business landscape.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Sep 2024
$3.2m
SEED
Sep 2023
$1.1m
SEED
Total funding: $4.3m
Company values
- IMPACT - The purpose of our action is to build a sustainable future for all, and to have a postive impact on society, the environment and the communities in which we operate
- UNITY - We work together as a team not only within Greenscope but also with our clients to help them
- OWNERSHIP - At Greenscope, everyone is responsible for his or her own area of responsibility in order to achieve their objectives, in the service of the organisation and its clients
- FUN - We want our teams to be happy to be together, to have the opportunity to work seriously in a positive spirit of mutual support
- AUDACITY - In the face of the challenges ahead of us, we are not being defeatist, we dare to innovate alongside our clients
Company HQ
Creyssensac-et-Pissot, France
Leadership
Jean-Emmanuel Challan Belval
(Co-Founder & CEO)Previously a Sales Development Director at Nestlé Nespresso, a Global Key Account Manager at ELIS and a Project Manager at Le Groupe La Poste.
Grégoire Etienne
(Co-Founder & CEO)Currently an Associate at Time for the Planet. Previously a Business Development Director at Groupe AYOR and a Plant General Manager at ELIS.
Pierre-Edouard Montabrun
(Co-Founder & CTO)Previously a Data Engineer at Smart AdServer and Ontex. Also worked in Mission Conception/AMOA Hadoop for EDF Commerce.
Eric Chea
(Co-Founder & CPO)Previously the Head of Data (B2B) at Nestlé Nespresso, a Senior Consultant at Capgemini Invent and a Junior Consultant at EY.
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