People Generalist, ShipBob
Fulfillment Operations
$58-96.6k
+ Performance Bonus
More information about location
5+ days a week in office (North Aurora, IL)
Tech-enabled third-party logistics
Job no longer available
Tech-enabled third-party logistics
1001+ employees
Job no longer available
$58-96.6k
+ Performance Bonus
More information about location
5+ days a week in office (North Aurora, IL)
1001+ employees
Company mission
To provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world.
Role
Who you are
- Bachelor's degree in Human Resources or Business related field; or equivalent combination of education and experience; or SPHR/PHR, SHRM-CP Certified
- Bilingual (Spanish and English) preferred
- Solid understanding of Labor related laws and statutes
- Prior experience working in a fulfillment center, warehouse, or manufacturing facility
- Ability to understand and interpret data as well as the ability to make recommendations and take action utilizing that data
- Must be able to manage highly confidential information
- Able to work in a fast-paced, highly energized and open environment and work with all levels of management
- Solid presentation and speaking skills to a wide range of group sizes
- Must have stellar interpersonal skills (written and verbal)
- Proficient in using MS Office, Excel, and data related tools
- Ability to work independently, requiring minimal direction
- Ability to travel required
What the job involves
- The People Generalist, Fulfillment Operations is a hands-on role that serves as the People Team representative providing full cycle Human Resources support within our ShipBob Innovation and Fulfillment Centers
- As the primary point of contact for employees and managers, you will be supporting our teams with specialized employee relations matters, conflict and performance management, career planning, and more
- In addition, as a People Generalist, Fulfillment Operations you will work closely with our business leaders to execute HR initiatives and strategies to drive organizational effectiveness, employee engagement, workforce planning, and compliance within your assigned location
- Serve as the first point of contact for employees to resolve issues and conduct investigations partnering with People Team Leadership, HRBPs, and Legal as needed
- Maintain accurate and up-to-date human resource records and documentation, upholding compliance guidelines and regulations by performing periodic audits
- Train, coach, and counsel managers on people matters
- Partner with 3rd party staffing agency on-site representative to ensure proper staffing
- Participate in recruiting events and career fairs both onsite and offsite
- Source, schedule, coordinate and conduct new employee interviews for hourly roles
- Facilitate new hire onboarding training and ensure new hires are processed correctly with all required paperwork and approvals being completed properly
- Conduct new hire check-ins with all associates
- Participate in ShipBob Culture Committee and support Employee Resource Groups (ERGs)
- Establish, plan, coordinate, and participate in employee retention efforts at assigned location in partnership with site General Manager
- Host employee office hours / open door hours
- Facilitate the smooth exit of employees by maintaining a consistent offboarding process to include acting as the HR representation during involuntary separation meetings and conducting exit interviews with voluntary separations
- Track employee attendance and manage disciplinary write-ups
- Participate in the progressive discipline and PIP process for associates within assigned location
- Provide support and communication to employees regarding new People Team initiatives and programs, including the yearly open enrollment process
- Presents at assigned site’s monthly town hall and start-up meetings
- Monitor, address, and communicate key people metrics monthly with site leadership
- Administer periodic employee satisfaction surveys and compile results as scheduled by the company
- Provide training and resources to the onsite Leadership team
- Process accident paperwork in support of workers compensation claims
- Additional duties, projects, and responsibilities as necessary or assigned by the HRBP and the People Leadership team
- Reports to: Manager, People Operations
Application process
- Start Date: January 2025
Our take
Global logistics company ShipBob fulfills orders and runs two-day shipping and logistics for thousands of direct-to-consumer eCommerce brands in the US. It was created to provide optimized fulfillment for merchants to free up their time to focus on growing their businesses and providing exceptional customer service.
From the start, ShipBob has concentrated on creating a tight product-market fit, and has expanded from there to develop into a franchise model that has helped manage processes at larger scale. This kind of astute and adaptive strategy no doubt contributed to the company landing substantial investment, and enabled it to capitalize on the general lift eCommerce companies received over the pandemic.
With this strong but slow-burn growth, the company can more easily leverage benefits they offer over competitors like Amazon’s FBA service - namely fewer inventory restrictions, lower fees, and packaging without Amazon branding. As the eCommerce boom settles, the company's pace has slowed down, but the general, continued uptick in eCommerce should see it to future success nonetheless.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$200m
SERIES E
Sep 2020
$68m
SERIES D
Total funding: $334.6m
Company benefits
- Remote-first company with a hybrid, flexible work environment
- Up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents
- Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
- Medical, dental, and vision insurance for employees and their dependents
- Short-term and long-term disability, and access to mental health resources
- Referral bonus program
- 401(k) with a company match, and RSUs - vesting starts on the grant date, and no purchase is required
- Pet insurance through Nationwide
Company HQ
West Loop, Chicago, IL
Leadership
Dhruv Saxena
(Co-Founder & CEO)After completing a Masters in Electrical Engineering from Purdue University, Dhruv became a Research Assistant working in writing code in Matlab, C and C++. They were then an Engineer at Lincoln Electric and Software Developer at InContext Solutions.
Divey Gulati
(Co-Founder & COO)After completing a degree in Computer Engineering and an MBA from the University of Illinois, Divey was a Team Leader for the Bank of America, a Consultant for Deloitte and was a Co-Student Director for the Global Consulting Program.
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