Senior Product Manager, Highspot
Engagement Platform
$146-220k
+ Stock Options
2+ days a week in office
Sales enablement platform
Be an early applicant
Sales enablement platform
501-1000 employees
Be an early applicant
$146-220k
+ Stock Options
2+ days a week in office
501-1000 employees
Company mission
To empower companies to elevate customer conversations that drive strategic growth.
Role
Who you are
- This is a senior-level position. You have been building software products for some time and have 5+ years of experience shipping products as a PM in an agile / scrum/kanban environment
- You have experience working on complex user scenarios with multiple personas interacting through the tool
- You have experience understanding intricate systems and partnering with Design to deliver simple yet powerful user experiences
- You are incredibly detail-oriented and enjoy polishing the experience of your customers
- You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there
- You have experience defining a strategic roadmap, leveraging multiple inputs such as user research, customer data and company initiatives
- You can communicate and articulate the strategy and roadmap to execs, team members, and customers
- You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products
- In this technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs
- You can comfortably handle many concurrent projects and to-do's, and instinctively re-prioritize often without needing guidance. Highspot is in the growth/scale stage, and you will be comfortable with the level of ambiguity and workload
- You are a strong communicator and can lead teams through difficult decisions
- You have strong data skills in quantitative analytics and qualitative user research
- You can roll up your sleeves and pick up work outside your role definition when needed
- You have experience working with CRM systems and/or shipping platform/product integrations,
- You have experience managing products for sales, marketing, or other customer-facing teams
- You have experience in consumer or B2B SaaS and understand the mechanics and economics of a SaaS business
- You have a technical degree or equivalent work experience
What the job involves
- In this role, you will join the Product Management team reporting to the Director of Product Management in the Engagement Pillar
- The Product Management function at Highspot is an integral part of the company
- You will be very hands-on and jump into many different projects and features
- You will work closely with a senior engineering team and experienced design partners
- Over time, you will have the opportunity to help shape and grow the product and the team
- This Senior Product Manager role has a significant area of ownership within the product portfolio and works with a feature crew of engineers and designers to identify, define, validate, and ship features
- You will be deeply focused on delivering core Highspot experiences through integrations that allow Highspot users to engage with their customers on their preferred platforms
- Additionally, this role is also responsible for driving the next generation of Engagement Genomics, our AI-driven inference engine, helping our customers understand how Highspot is driving successful business outcomes
- Our ideal candidate enjoys understanding a broad set of customer requirements, digging into technical constraints, and using their expertise to deliver an elegantly simple customer experience
- This person will benefit from being a skilled communicator who can drive enterprise-level customer conversations, collaborate effectively with other disciplines, and land proposals with stakeholders
- You will work with customers and stakeholders to create a strategic roadmap, prioritize problems, and define requirements. Then, you will manage the backlog through the product development process from discovery to general availability
- You will become an expert on our software, customers, and market and be able to identify, prioritize, and execute both tactical and strategic projects
- You work well cross-functionally with other teams, such as executives, product marketing, and customer success, and ensure their objectives are met, opinions are considered, and plans are communicated
- You will collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products
- You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts
- You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition
Our take
Highspot is an AI-driven sales enablement platform that enhances sales team performance globally. It offers intelligent content management, training, contextual guidance, and customer engagement in a unified platform. This integration, supported by actionable analytics, helps companies turn strategic plans into effective sales.
Highspot's annual recurring revenue has grown over tenfold in recent years, highlighting the importance of sales enablement in improving sales team performance. The company's innovation and customer satisfaction have led to record new customer acquisitions and revenue growth, with clients like Hootsuite, Twitter, Siemens, and Nestle.
Despite a 10% workforce reduction following its expansion into Canada, Highspot continues to innovate. The Spring ’24 release expands generative AI capabilities, providing personalised, just-in-time coaching and content personalisation at scale. Highspot Discover showcases these innovations, reinforcing Highspot's leadership in sales enablement.
Steph
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$248m
SERIES F
Feb 2021
$200m
SERIES E
Total funding: $642.6m
Company benefits
- Generous PTO
- Free, Immersive Learning Courses
- Flexible Transportation Options
- Equity For Everyone
- Medical, dental, and vision benefits
- Flexible work and holiday schedules
- Competitive compensation
- Work from home opportunities
- Modern Health and Wellness Program
- Group Retirement Savings Plan (RRSP & DPSP)
Leadership
Robert Wahbe
(CEO)Former Corporate Vice President of the Server and Tools Division at Microsoft
Oliver Sharp
(Chief Solution Architect)Former General Manager of Strategy, Server and Tools Division at Microsoft
David Wortendyke
(CPO)Former Partner Architect at Windows Azure for over 20 years
Salary benchmarks
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