Product Manager, Highspot
$120-145k
+ Stock Options
2+ days a week in office
Sales enablement platform
Open for applications
Sales enablement platform
501-1000 employees
Open for applications
$120-145k
+ Stock Options
2+ days a week in office
501-1000 employees
Company mission
To empower companies to elevate customer conversations that drive strategic growth.
Role
Who you are
- Our ideal candidate is passionate about emerging technologies and brings a strong mix of customer empathy, technical curiosity, and product rigor
- You thrive in cross-functional settings, can clearly communicate complex ideas, and are excited by the challenge of bringing cutting-edge AI to market seamlessly and intuitively
- You have experience building software products and have over 2 years of experience shipping products as a product manager in an agile, Scrum, or Kanban environment
- You have experience working on complex user scenarios with multiple personas interacting through the tool
- You have experience understanding intricate systems and partnering with Design to deliver simple yet powerful user experiences
- You are incredibly detail-oriented and enjoy polishing the experience of your customers
- You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there
- You have experience defining a strategic roadmap, leveraging multiple inputs such as user research, customer data and company initiatives
- You can communicate and articulate the strategy and roadmap to execs, team members, and customers
- You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products
- In this technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs
- You can comfortably handle many concurrent projects and to-do's, and instinctively re-prioritize often without needing guidance. Highspot is in the growth/scale stage, and you will be comfortable with the level of ambiguity and workload
- You are a strong communicator and can lead teams through difficult decisions
- You have strong data skills in quantitative analytics and qualitative user research
- You can roll up your sleeves and pick up work outside your role definition when needed
- You have experience working with CRM systems and/or shipping platform/product integrations,
- You have experience managing products for sales, marketing, or other customer-facing teams
- You have experience in consumer or B2B SaaS and understand the mechanics and economics of a SaaS business
- You have a technical degree or equivalent work experience
What the job involves
- In this role, you will join the Product Management team and report to the Director of Product Management. As a Product Manager, you’ll play a key role in shaping Highspot’s product strategy, with a strong focus on leveraging generative AI to solve real customer problems
- At Highspot, Product Management is a highly collaborative function. You’ll work closely with design, user research, and engineering to explore how GenAI can enhance workflows, drive automation, and deliver insights. Your deep understanding of AI capabilities—and your ability to translate them into practical applications—will be critical in delivering customer value
- This role offers significant ownership within the product portfolio, giving you the opportunity to identify, define, validate, and ship innovative and differentiated features
- Deeply engage with GTM customers (sales, marketing, enablement leaders) to unearth common workflows, pain points, and agent interaction models
- You will work with customers and stakeholders to create a strategic roadmap, prioritize problems, and define requirements, then manage the backlog through the product development process from discovery to general availability
- You will become an expert on our software, customers, and our market, and be able to identify, prioritize, and execute both tactical and strategic projects
- You work well cross-functionally with other teams, such as executives, product marketing, and customer success, ensuring their objectives are met, their opinions are considered, and plans are effectively communicated
- You will collect and analyze feedback from customers, stakeholders, and other teams to inform the shaping of requirements, features, and end products
- You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts
- You will work closely with industry experts to understand industry direction and trends and identify R&D opportunities that can set us apart from the competition
- Balance rapid innovation with enterprise-grade requirements (security, compliance, usability)
Our take
Highspot is an AI-driven sales enablement platform that enhances sales team performance globally. It offers intelligent content management, training, contextual guidance, and customer engagement in a unified platform. This integration, supported by actionable analytics, helps companies turn strategic plans into effective sales.
Highspot's annual recurring revenue has grown over tenfold in recent years, highlighting the importance of sales enablement in improving sales team performance. The company's innovation and customer satisfaction have led to record new customer acquisitions and revenue growth, with clients like Hootsuite, Twitter, Siemens, and Nestle.
Despite a 10% workforce reduction following its expansion into Canada, Highspot continues to innovate. The Spring ’24 release expands generative AI capabilities, providing personalised, just-in-time coaching and content personalisation at scale. Highspot Discover showcases these innovations, reinforcing Highspot's leadership in sales enablement.
Steph
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$248m
SERIES F
Feb 2021
$200m
SERIES E
Total funding: $642.6m
Company benefits
- Generous PTO
- Free, Immersive Learning Courses
- Flexible Transportation Options
- Equity For Everyone
- Medical, dental, and vision benefits
- Flexible work and holiday schedules
- Competitive compensation
- Work from home opportunities
- Modern Health and Wellness Program
- Group Retirement Savings Plan (RRSP & DPSP)
Leadership
Robert Wahbe
(CEO)Former Corporate Vice President of the Server and Tools Division at Microsoft
Oliver Sharp
(Chief Solution Architect)Former General Manager of Strategy, Server and Tools Division at Microsoft
David Wortendyke
(CPO)Former Partner Architect at Windows Azure for over 20 years
Salary benchmarks
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