Senior Manager of Revenue Operations, Homebase

• The ideal candidate has a deep understanding of leading revenue operations, strong analytical skills, and a track record of improving processes and driving revenue growth in a high-velocity, product-led growth environment
• 8-10+ years in revenue operations, sales operations, or related field within a B2B SaaS environment
• 5+ years leading revenue operations or sales operations teams
• Proven track record optimizing revenue processes in a high-velocity, product-led growth model
• Strong systems experience with Salesforce and the broader RevOps technology ecosystem (Salesforce admin or consulting experience is a plus)
• Hands-on experience implementing and managing revenue tech stacks (e.g., outreach tools, revenue intelligence, support platforms)
• Excellent project management skills with the ability to prioritize high volumes of requests effectively
• Strong analytical mindset with the ability to translate data into actionable business insights
• Experience designing, implementing, and administering sales commission programs and incentive structures
• Background in standardizing reporting and improving data integrity across systems

Desirable

• As Senior Manager, Revenue Operations, you will drive operational excellence across our revenue organization, playing a key role in scaling revenue across our product lines
• You'll bridge the gap between Sales, Support, and Customer Success teams, creating cohesive processes that drive growth and customer satisfaction
• Drive Go-to-Market (GTM) strategy, ensuring alignment across Sales, Support, Onboarding, Enablement, Marketing, and Product teams
• Drive revenue forecasting, capacity modeling, lead routing, resource allocation, and segmentation in collaboration with Finance and GTM leadership
• Design, implement, and manage comprehensive sales commission programs, including structure development and monthly payout administration
• Spearhead annual and quarterly revenue org planning processes
• Develop and implement standardized sales and support playbooks, ensuring best practices to improve conversion rates and increase average sale price and sales velocity
• Identify and remove friction points in sales and support workflows, enabling teams to focus on high-value activities to generate more revenue per interaction
• Own and optimize the Revenue Tech Stack, including Salesforce, Service Cloud, telephony, and revenue intelligence tools
• Streamline the customer journey from acquisition to expansion by ensuring seamless handoffs between teams
• Partner with Marketing to improve lead scoring, funnel visibility, and revenue-driving campaigns
• Standardize dashboards and reporting for Sales and Support across all levels
• Ensure data integrity across systems to improve visibility into business performance
• Develop a deep understanding of our revenue funnel and consistently extract actionable insights
• Build and maintain key performance indicators (KPIs) that drive accountability and growth
• Lead and develop a team of Revenue Operations professionals, including analysts and system administrators
• Foster a culture of continuous improvement, experimentation, and data-driven decision making
• Scale and evolve the function, ensuring operational readiness as the company grows

• Meet the Talent Acquisition team
• Meet the Hiring Manager
• Participate in a Technical Interview
• Meet the Leadership team
• Professional Reference Checks
• Background Check + Offer Stage
• Welcome to the team, Homie💜🎉