Staff Software Engineer, Toast
GTM AI Agents
$104-213k
Salary dependent on location
2 days a week in office
Point of sale and management system for restaurants
Open for applications
Point of sale and management system for restaurants
1001+ employees
Open for applications
$104-213k
Salary dependent on location
2 days a week in office
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Backend Proficiency: Proven experience in backend languages (such as Java, Go, or Python) with a solid understanding of building and maintaining web services
- Practical AI/ML Interest: Exposure to or professional experience working with LLMs, prompt engineering, or RAG-based applications
- Solid Engineering Fundamentals: Experience with RESTful APIs, relational databases, and writing clean, maintainable, and well-tested code
- Collaborative Mindset: Ability to work effectively within a team, take technical direction, and contribute to architectural discussions
- Education: Bachelor’s degree in Computer Science, or a related technical field
Desirable
- Familiarity with cloud infrastructure, specifically AWS (Lambda, SQS, or SageMaker)
- Experience with event-driven architectures or message queues
- A passion for automation and simplifying complex manual workflows
What the job involves
- Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy
- Toast is looking for a driven Software Engineer (SE2) to join the GTM & AI Strategy Engineering team. In this role, you will be a key contributor to building 0-to-1 tools designed to revolutionize how our sales teams operate. You will focus on writing clean, scalable code and implementing intelligence models that eliminate friction across the Go-To-Market stack
- Working alongside Senior and Staff engineers, you will help build and productionize agentic workflows and RAG pipelines to automate sales processes. You will integrate AI services into our tech stack while ensuring high standards for code quality, observability, and performance
- Hands-on Execution: Spend the majority of your time coding and developing backend services and ML pipelines, ensuring they meet Toast’s standards for reliability
- Feature Development: Contribute to the development of new internal products that leverage LLMs and Agentic AI to automate account research and lead prioritization
- Integration & Maintenance: Build and maintain the backend connections between our custom quoting engine, Salesforce, and internal data lakes to ensure a seamless data flow
- Technical Problem Solving: Collaborate with the team to solve synchronization challenges and ensure GTM systems remain scalable and resilient
- Deliver Core Capabilities: Take defined product requirements and turn them into well-tested, production-ready code
- Operational Excellence: Participate in code reviews and help maintain deep observability for every service the team ships
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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