Technical Onboarding & Security Specialist, Cynet Security
$80-95k
Unified, AI-powered cybersecurity platform
Be an early applicant
Unified, AI-powered cybersecurity platform
201-500 employees
Be an early applicant
$80-95k
201-500 employees
Company mission
To build a future where cybersecurity confidence is absolute, enabling customers to focus on their passions and purpose, free from the anxieties of cyber compromise.
Role
Who you are
- 3–5+ years Hands-on experience in:
- Deployment, configuration, integrations, or post-sales technical roles
- Experience engaging customers in security‑focused discussions
- Familiarity with SaaS security platforms and customer success environments
- Proven experience working directly with customers in a technical capacity
- Strong ability to communicate complex technical security concepts to both technical and non-technical audiences
- Experience identifying and mitigating security risks across customer environments
- Familiarity with Salesforce or similar customer management tools
- Strong project management, organisation, and execution skills
- Fluent in English (mandatory)
- Additional languages (e.g. Hebrew, Spanish) are advantageous
- Highly organised, with the ability to manage multiple onboarding projects simultaneously
- Strong attention to detail and process-driven mindset
- Proactive, accountable, and comfortable working cross-functionally in a fast-paced environment
- CISSP, CISM, CCSP, or equivalent (nice to have)
What the job involves
- We are looking for a technical Onboarding & Security Assurance Specialist to lead the end-to-end onboarding experience for new customers, ensuring rapid time-to-value through successful deployment, configuration, and adoption
- This role is primarily focused on onboarding execution, while also contributing to broader customer success activities such as ongoing enablement, technical alignment, and continuous improvement of the customer’s security posture and product adoption
- You will act as a hands-on technical expert and a trusted advisor, working cross-functionally to ensure customers are not only successfully deployed, but also correctly configured, secure, and positioned for long-term success
- Own and execute the end-to-end onboarding journey, from post-signature handoff through onboarding completion
- Lead technical deployment, configuration, integrations, and feature activation, ensuring alignment with best practices
- Deliver structured onboarding sessions and product training for customers and partners
- Drive fast time-to-value, ensuring customers reach meaningful product adoption early
- Identify onboarding risks (technical, operational, or engagement-related) and proactively drive resolution
- Act as an escalation point during onboarding, coordinating with Support, Product, and R&D where required
- Ensure onboarding milestones, risks, and progress are clearly tracked and communicated
- Support ongoing security posture improvements, ensuring customers are configured in line with best practices and recommended security standards
- Partner with Success Managers to ensure continuity between onboarding and long-term customer success
- Educate both customers and internal stakeholders on secure configurations, optimal feature usage, and risk reduction practices
- Contribute to customer adoption and retention initiatives by reinforcing value beyond onboarding
- Identify configuration gaps, adoption gaps, or risk exposures, and support remediation efforts
- Provide structured feedback to Product, R&D, and internal teams based on real customer usage and onboarding insights
- Contribute to the definition and optimisation of onboarding frameworks, playbooks, and best practices
- Help standardise and improve customer journey processes across onboarding and early lifecycle stages
- Share insights and trends to support data-driven improvements in onboarding success and customer outcomes
- Collaborate across teams to drive operational clarity, consistency, and scalability
Our take
A variety of prevalent cybersecurity threats means that companies must use a vast range of complex threat detection and prevention software, and this is becoming costly and complicated.
Cynet provides solutions to this problem by integrating multiple security controls into a unified and autonomous XDR platform. The software does not require staff to operate it and is supported by a 24/7 detection and response service.
The company is producing solutions in a market with a vast number of competitors. However, Cynet’s aim of providing unified and automated cybersecurity within one XDR platform sets it apart and attracts both big and small companies. The release of its mobile threat protection "Cynet 360 Mobile" is another step in the right direction for the company's innovative future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2022
$12m
SERIES C
Mar 2021
$40m
SERIES C
Total funding: $90m
Company HQ
Downtown Crossing, Boston, MA
Leadership
Jason Magee
(CEO)Prior to joining Cynet in 2025, Jason spent over 13 years at ConnectWise, while there he held a number of roles, including COO and CEO.
Aviad Hasnis
(CTO)Prior to joining Cynet in 2020, Aviad spent over 8 years in the Israel Defence Force in Cyber Security roles.
Alan Komet
(CRO)Prior to joining Cynet in 2025, Alan was an Investor and Advisor at Graphio,ai, a Strategic Advisor and Guards, and CCO/Chief Strategy and Transformation Officer at ConnectWise.
Nir Donitza
(CFO)Nir joined Cynet in 2019 as VP of Finance & Strategic Alliances, moving into the role of CFO in 2020. Previously, he was a Senior Manager of Business Development & Partnering at Deutsche Telekom.
Meghan AuBuchon
(CMO)Prior to joining Cynet in 2025, Meghan spent 6 years at Arctic Wolf as a Senior Director of Demand Generation, and VP of Global Demand Generation.
Daniel Klein
(CBO)Prior to joining Cynet in 2021, Daniel was the COO at Obsecure and EverC. He also spent over 4 years at Matrix-Exzac in various Managing Director roles.
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