Insights Analyst, Trainline
3 Month Fixed Term Contract
£55-60k
2+ days a week in office
Europe's leading rail ticketing platform
Posted today
Europe's leading rail ticketing platform
1001+ employees
Posted today
£55-60k
2+ days a week in office
1001+ employees
Company mission
Trainline is proud to be Europe's leading rail and coach platform - a tech company with a mission to make train travel as smooth as possible to allow travellers to make greener travel choices.
Role
Who you are
- 2+ years proven experience using analytics to drive business decisions
- Ability to distil and communicate results of complex analysis clearly
- Ability to navigate data sets of varying complexity/ambiguity and conduct analysis to derive clear insights and actionable results
- Strong communication skills
- Strong data visualisation skills using tools like Tableau, Spotfire, Power BI etc
- Strong SQL skills required
- Experience in Python
- Tech Stack: SQL, Python, R, Tableau, AWS Athena + More!
- Ideally a creative mind and head for news, helping us to uncover great rail storis to tell across the press, industry and government
What the job involves
- As an Insights Analyst in the Corporate Affairs team you will be involved in driving data led storytelling that supports our Communications, Industry Relations and Government Relations teams, across multiple geographies including the UK, France, Spain, Italy and the US
- You will have a creative mindset, deep diving into our extensive pool of data to find the right data points that tell the right stories, working with the wider team to drive our market prominence, business narrative and reputation within the rail industry and government
- You will be part of the Corporate Affairs team, with a dotted line into the Trainline data organisation which consists of Data Science, Machine Learning, Data Engineering, Business Intelligence and Data Product Management
- Both the Corporate Affairs and data team sit at the forefront of Trainline’s growth and market position as we work towards our goal of empowering greener travel choices
- The role will initially be a 3 month fixed term contract and we are ideally looking for someone who can start immediately
- Actively driving ideation on data-led storytelling opportunities based on an in-depth understanding of Trainline’s data and insights
- Ensuring we have the right data analysis to support key calendar moments and sales moments, including passenger increase numbers, price movements and key routes
- Maximizing all newsjacking opportunities and supporting the team in identifying and verifying the correct data points
- Mining data we to identify trends and changes in consumer behaviour and uncover engaging angles
Salary benchmarks
Our take
Trainline make it super easy to book transport tickets. Its app is intuitive and well designed and its even pioneering paperless travel, allowing users to store their tickets in the app.
Its hyper focused on customer experience and has a product culture of fast iteration to deliver great outcomes for customers.
Its customers make 170,000 journeys a day and it sell 200 tickets a minute.
Its continuing to innovate to stay ahead, using machine learning to predict price movements and integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."
Company benefits
- Flexible working (40% min office attendance)
- Cycle to work scheme
- Discounted gym memberships through Wellhub
- Private Health and Dental Insurance
- Enhanced Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
- Electric Vehicle Salary Sacrifice Scheme
- YellowNest - Subsidised Childcare Fees
- Work from Abroad
Company values
- Own It - We care about every customer, partner and journey
- Do Good - We make a positive impact
- Travel Together - We're one team
- Think Big - We are building the future of rail
Company HQ
Farringdon, London, UK
Articles
Leadership
Jody Ford
(CEO)Joined Trainline in 2020 as COO before becoming the CEO in 2021. Previously the Group CEO at Moonpig and Photobox and also spent over 10 years at eBay in various VP roles.
Lisa Hillier
(CPO)Previously the CPO at Gousto, The Restaurant Group, and Just Eat. They also spent over 6 years at Betfair as the Head of HR and Chief Human Resource Officer.
Mike Hyde
(Chief Data Officer)Previously a Director of Data Science at Facebook and as a Director of Business Insights at Skype and Microsoft.
Sakshi Anand
(CGO)Joined Trainline in 2023 as the VP of Growth and President of UK before becoming the CGO in 2025. They are also the Founder of NeuStar Consulting.
People progressing
Gary joined in 2022 from Comparethemarket as Director of Engineering and was recently promoted to VP Engineering, reporting directly to CTO.
Joe joined in 2022 from Meta as Director of Data Science and was recently promoted to VP Data, reporting directly to CTO.
Ali joined in 2023 from Meta and was recently promoted to VP Product, reporting directly to CPO.
Diversity, Equity & Inclusion at Trainline
- 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Gender Equality Network 🏳️🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers
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