Senior Product Designer, MURAL

• You’ll be successful if you enjoy designing systems that learn, adapt, and improve through experimentation, and if you think in terms of journeys rather than screens
• 5+ years of product design experience working on complex applications, ideally in PLG, SaaS, or self-serve products
• Comfort working in fast-moving, experiment-driven environments with frequent iteration and learning
• Experience designing in-product discovery, onboarding, sign-up, or activation flows
• Exceptional craft: visual clarity, spacing, motion, and interaction polish are second nature
• Strong interaction design skills and a careful approach to visual polish, hierarchy, motion, and clarity
• Ability to design within systems, understanding how decisions cascade across surfaces and journeys
• Experience partnering with product and data teams to interpret behavioral insights, experiment results, or funnel metrics
• Curiosity and proactive problem solving: you explore edge cases, anticipate constraints, and think beyond the immediate brief
• Empathy for first-time users and sensitivity to trust, motivation, and cognitive load
• Strong communication skills that help cross-functional partners make smart, user-centered decisions
• Familiarity with AI-assisted experiences or contextual intelligence in product flows

Desirable

• At Mural, we’re reimagining how teams think and create together. The Design and Research team brings clarity to complexity, shaping experiences that help people collaborate, ideate, and solve problems visually
• We partner deeply with engineering, product, and research to invent the next generation of collaborative work combining craft, systems thinking, and bold exploration
• As a Senior Product Designer focused on product-led growth and discovery, you’ll design the entry points and journeys that help users understand Mural’s value from their first interaction inside the application
• You’ll work on discovery surfaces, sign-up and single-click identity flows, onboarding experiences, and goal-oriented paths that connect intent to outcomes
• This role is deeply application-focused. You will not design marketing pages
• Instead, you’ll shape how users arrive in the product, connect to a value proposition, choose how to sign up, and move through onboarding with clarity and momentum
• You’ll carry the original discovery message through identity, setup, and first success, ensuring continuity and reducing friction at every step
• Design in-product discovery surfaces that introduce users to Mural’s value and guide them toward meaningful starting points
• Collaborate with IAM to design growth-oriented sign-up and identity flows that support multiple one-click OAuth and IAM options, balancing speed, trust, and clarity
• Contribute to Mural’s design system by adding patterns that support growth and monetization use cases
• Shape onboarding journeys that preserve intent and messaging from discovery through first success and early engagement
• Design goal-oriented product paths that help users quickly achieve outcomes aligned to why they showed up
• Partner with growth designers, product managers, engineers, and data teams to design, ship, and iterate on experiments across discovery and activation
• Create high-craft UX and UI that balances speed, clarity, and scalability within a complex application
• Use qualitative and quantitative signals to refine designs based on behavior, drop-off points, and experiment outcomes
• Prototype rapidly with AI tooling to explore ideas, align teams, and validate hypotheses before and after release
• Share growth approaches for designing discovery, onboarding, and identity flows with peers through critique and collaboration
• Partner with research, data, and product teams to elevate experimentation quality and improve how Mural understands user value signals
• Contribute to a culture of design excellence, especially in areas where growth and monetization intersect with core product experiences
• Reframe growth problems as end-to-end journeys, not isolated flows or entry points
• Collaborate with design, product and data partners to define success metrics tied to user intent and outcomes, not just clicks or conversion rates
• Collaborate with product, research, and data science to define success metrics, interpret experiment outcomes, and prioritize next steps
• Advocate for reducing friction while protecting user trust, accessibility, and long-term product health
• Help teams understand how discovery, identity, and onboarding decisions shape downstream engagement and retention