Director of Strategic Partnerships, Flex
New Verticals
+ Company equity
More information about location
2-3 days a week in office
Flexible rent payment application
Be an early applicant
Flexible rent payment application
501-1000 employees
Be an early applicant
+ Company equity
More information about location
2-3 days a week in office
501-1000 employees
Company mission
Flex's mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Role
Who you are
- 8–10+ years in partnerships, strategic accounts, management consulting, or a related strategic/operational function—ideally with experience launching and managing partnerships in industries or categories that were new to your organization
- Deep experience managing complex external relationships: you’ve built trust with senior partner stakeholders and know how to navigate multi-stakeholder environments across product, GTM, and executive teams on both sides of a partnership
- Proven ability to hire, develop, and lead high-performing teams; you know how to build a function from a small founding team into a scaled organization
- A track record of taking complex, cross-functional initiatives from zero to one and then from one to many
- Strong commercial instincts paired with analytical rigor: you can build a business case, model unit economics, structure an ambiguous problem, and optimize a funnel
- Exceptional cross-functional leadership—you drive outcomes through influence, not authority, and you’re comfortable holding internal and external stakeholders accountable
- Excellent communication skills: you can translate operational complexity into clear narratives for executives, partner teams, and internal leadership alike
- Comfort with ambiguity and a bias toward action: you build structure, process, and clarity where none exists
- Bachelor’s degree required
What the job involves
- We’re hiring a Director, Strategic Partnerships (New Verticals) to own and scale the most critical function in our expansion: successfully launching new enterprise partnerships, managing them as strategic accounts, and driving adoption and revenue growth alongside our partners
- This role blends the structured problem-solving of a top-tier strategy consultant with the relationship depth of a world-class account leader - someone who can take a newly signed deal from contract close to first transaction, then work shoulder-to-shoulder with partner stakeholders to build it into a durable, growing revenue stream
- You’ll be the single-threaded owner of partner success and commercial performance for our highest-stakes new vertical deals
- Externally, you’ll embed deeply with partner organizations—building relationships with their executives, product leaders, and GTM teams to drive joint adoption, remove friction, and expand the value of the integration over time
- Internally, you’ll work across Product, Engineering, Design, Analytics, Sales, and Marketing to marshal Flex’s resources behind partner outcomes
- As you prove the model, you’ll hire, develop, and scale a team of strategic account leaders to extend this capability across Flex’s growing portfolio of partnerships
- Own launch success end-to-end—from deal close through first transaction—by leading joint planning with partner product, engineering, GTM, and operations stakeholders to align on milestones, timelines, and shared success criteria
- Drive technical integration, operational readiness, and go-live execution while coordinating across Flex’s Product, Engineering, Design, Analytics, Legal, Finance, and GTM teams to remove blockers
- Identify execution risks early on both sides of the partnership and resolve them before they impact launch quality or timeline
- Own the day-to-day partner relationship: serve as Flex’s primary point of contact and trusted advisor, building deep, multi-threaded relationships across partner executives, product managers, GTM leads, and operations teams
- Manage the full operating cadence—business reviews, joint planning sessions, executive check-ins, QBRs—and define shared success metrics with dashboards and governance frameworks to track them
- Monitor adoption, funnel performance, and revenue contribution; collaborate with partner teams to diagnose issues, drive joint optimizations, and identify expansion opportunities that deepen integration and grow the relationship over time
- Hire, develop, and scale a team of strategic account leaders as Flex’s new vertical portfolio grows; define the operating model, roles, and career paths to support multi-vertical ambitions
- Coach team members into high-performing leaders who can independently own partner relationships and drive commercial outcomes, while building the standards and rituals that ensure consistency at scale
- Translate early execution experience into a repeatable, scalable launch and growth playbook that the team can run against
- Feed structured insights back to Business Development, Product, and GTM to refine deal structure, pricing, partner qualification, and roadmap prioritization
- Become the internal authority on what it takes to launch and scale partnerships in new industries, grounding strategic investment decisions in real operational data and partner feedback
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- 100% company-paid medical, dental, and vision
- 401(k) + company stock options
- Unlimited paid time off + company paid holidays
- Parental leave + IVF and adoption support
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Pet Insurance
- Free Flex subscription
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(Co-Founder & CEO)Experience working in venture capital investments for Point72 and TVC. Also co-founded Boundless Reality.
YeTong Shao
(Co-Founder)Experience as Data Science Researcher. Also co-founded Boundless Reality.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 60 more jobs at Flex