Director of Revenue Execution, Olo
$129.4-185.5k
Salary dependent on location. Plus equity
More information about location
On-demand commerce platform for restaurants
Job no longer available
On-demand commerce platform for restaurants
501-1000 employees
Job no longer available
$129.4-185.5k
Salary dependent on location. Plus equity
More information about location
501-1000 employees
Company mission
To give customers better, faster, and more personal service from the restaurants they love through its digital ordering and delivery platform.
Role
Who you are
- 8+ years in a leadership role within revenue or sales operations, focusing on contract and order management, or deal desk functions
- A deep understanding of QTC (Quote-to-Cash) processes, highlighting your ability to streamline and optimize these critical business functions
- Demonstrated success in managing complex deal structures, negotiations, and contracts with enterprise-level customers, showcasing your ability to navigate and close high-value deals
- Direct experience in the B2B SaaS sector, with a strong grasp of key SaaS metrics (e.g., ARR, MRR, churn rate) and their impact on deal structuring and company performance
- Exceptional analytical skills, including proficiency in analyzing pricing models, margin analysis, and various financial metrics to drive profitability and strategic decision-making
- Strong communication and negotiation abilities, capable of effectively managing relationships with both internal stakeholders (including sales, finance, legal teams) and external customers to achieve optimal outcomes
- Demonstrated ability to lead and mentor a deal desk team, fostering a collaborative work environment and aligning the team with overarching sales objectives
- Strong problem-solving skills with the capability to manage and resolve complex deal scenarios under tight deadlines, ensuring business continuity and customer satisfaction
- Legal and Compliance Knowledge: A solid understanding of contract law, with hands-on experience in contract negotiation and drafting, particularly related to software licensing and subscription agreements
- Knowledge of compliance issues, data privacy laws (e.g., GDPR), and other regulatory requirements affecting SaaS agreements is essential
- Ability to strategically align deal processes with business objectives, identifying risks and opportunities in proposals, and implementing plans to improve deal velocity, profitability, and success rates
- A commitment to continuous improvement, using data and feedback to refine and enhance deal processes and strategies effectively
- Technological Proficiency: Experience with order management and quoting systems (e.g., CPQ & CLM) such as Salesforce (SFDC), Lexion, DocuSign, Subskribe, etc., demonstrating your ability to leverage technology for efficient deal management and operational excellence
What the job involves
- Reporting to our VP, Revenue Operations and Productivity, as Olo's Director of Revenue Execution, you'll play a key role in boosting our sales effectiveness and revenue growth
- Your mission will be to partner closely with sales leadership, ensuring smooth deal flows, accurate sales forecasting, and clear visibility into bookings and renewals
- You will spearhead new commercial strategies, develop pricing policies, and work with various teams to ensure sales excellence
- Deal Desk Management: Create and enhance the deal desk to facilitate quicker deal closures, focusing on effective processes and package offerings
- Support for Deals and Contracts: Coordinate with legal and finance teams to streamline contracting processes, aiming for beneficial outcomes for both customers and Olo
- Renewals Strategy: Develop strategies for contract renewals and subscription management to maximize customer retention and revenue
- Customer References: Manage the process for providing customer references to potential clients, ensuring a good match between product offerings and customer needs
- RFP Process Optimization: Improve the Request for Proposal (RFP) process to ensure timely, high-quality responses that open up future business opportunities
- Sales and Revenue Process Enhancement: Refine the sales and revenue processes for better deal flow efficiency and accurate sales forecasting
- Forecasting Accuracy: Implement systems and processes for more precise forecasting of sales bookings and renewals
- Pricing and Packaging: Design and adjust pricing strategies to balance revenue maximization with market demand and customer satisfaction
Our take
In recent years, there have been dramatic changes to the way the catering industry operates. The benefits of pandemic-imposed structures, such as digital ordering interfaces and delivery infrastructure, have outlived the reason they were brought on, as many restaurants have found these digital solutions provide both operational efficiency and additional revenue.
Olo provides all-in-one digital ordering and delivery platforms for restaurants, providing software interfaces for digital payments, menus and ordering, in addition to on-demand delivery. The platforms are provided in both mobile and web formats and facilitate both traditional and alternative ordering systems such as at kiosks, drive-thrus, and voice automated ordering. Whilst the company certainly faces competition from the variety of alternative digital ordering platforms for the catering industry, it stands out by providing an all-in-one solution, instead of focussing on just one area.
The company has partnered with catering giants such as Denny's and The Cheesecake Factory, whilst also providing affordable systems for small independent businesses. The latest addition to its offerings is the commercially available "Borderless" functionality, which has the potential to speed up and streamline payment at venues across Olo's network.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2019
$100m
SERIES D
Jan 2019
$18m
EARLY VC
Total funding: $181.3m
Company benefits
- Premium healthcare coverage
- For you and your family
- 4 mental health days
- Flex work policy + remote office stipend
- 401(k) Match
- Company Equity
- 20 days PTO, 10 sick days +
Company HQ
Tribeca, New York, NY
Leadership
Noah Glass
(CEO)Experience as International Expansion Manager of Endeavor Global, Inc. from 2003 to 2005. CEO of GoMobo.com since 2005.
Salary benchmarks
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