Junior IT Support Engineer, HeyJobs
5 days a week in office (Kreuzberg, Berlin)
Recruitment and talent platform
Be an early applicant
Recruitment and talent platform
201-500 employees
Be an early applicant
5 days a week in office (Kreuzberg, Berlin)
201-500 employees
Company mission
To help everyone find the right job to live a fulfilling life.
Role
Who you are
- Previous experience in IT Support and administration
- A hands-on, get stuff done attitude with focus on your (internal) customers and a customer-oriented communication when answering users
- The will to learn things quickly when needed and a very reliable, trustworthy personality
- Good problem-solving and time management skills plus excellent command of English (both written as well as verbal)
- Experience in setting up office hardware (video conferencing, dashboards, cabling) with both Windows & Mac
- Excellent English communication skills
- Willingness to work 5 days a week from our lovely office in the heart of Kreuzberg/Berlin
What the job involves
- As a Junior IT Support Engineer (w/m/d), you will work alongside your colleagues from the IT Support & Internal Infra team to handle day-to-day support tasks and IT administration while also driving and implementing various projects
- The IT Support Team plays a crucial role in ensuring that everyone at HeyJobs has the right tools, equipment, processes, and assistance as needed
- Provide Helpdesk IT support for all internal IT problems - solve problems fast and administrate common workplace IT tools
- Procure, install and maintain all workplace hardware (desktops, printers, storage etc.) plus On- and offboard users
- Build out and run internal IT infrastructure (office networking, internet uplink, video conferencing etc.) in our growing office space and further locations
- Prepare software/hardware selection and tooling decisions
- Help to constantly improve our setup, processes, tooling to provide maximum productivity to our employees
- Administer SaaS tools incl. Atlassian, Jumpcloud (MDM + IdP), Google Workspace, O365, Slack etc
Our take
For a long time, recruitment has relied on the same outdated processes and job boards. HeyJobs leverages machine learning to modernise the sector with a self-learning algorithm that matches workers with jobs that fit their profile.
The platform also optimises job adverts, saving employers money on their advertising spend. HeyJobs is now used by enterprises such as Sky, PayPal, Allianz and Motel One among many others, and over 750,000 people have found jobs through the platform. Its success in breaking into a market dominated by large incumbents like TotalJobs and Indeed is a testament to the ability of its cutting edge product to match talent to opportunities.
The company has accrued impressive funding, which has enabled it to invest heavily in developing its AI and expanding into new markets. In 2021 it doubled its headcount and is looking to continue to onboard talent to help power its R&D efforts and its rapid growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2022
$36.6m
SERIES B
May 2019
$10.5m
SERIES A
Total funding: $49.9m
Company benefits
- Diverse team: English is our working language. We have 23 different nationalities, 47% women (50% female leaders), a team of 40+ in tech, and are an LGBT+ champion
- High-growth stage: €20M+ in funding, currently raising a Series B, and more than doubling the team in 2022
- Work-Life balance: Hybrid working mode with 2 flexible days remote per week - due to COVID, currently 100% remote with the option to work from the office
- Great office: at Paul-Lincke Ufer (Kreuzberg) - great lunch options and food markets close by
- Perks & benefits: Mila health, discounted urban sports membership, team lunches, free drinks at the office, and much more
- High-quality equipment: Standing desks at the office, laptop of choice (Thinkpad / MacBook), headset, monitor for remote work
Company values
- Teamwork
- Entrepreneurship
- Drive
Articles
Leadership
Marius Luther
(CEO)Previously worked as a Consultant at McKinsey, and was CMO of Wimdu. Was Founder & CEO of Memorado.
Marius Jeuck
(CTO)Was Co-Founder & Head of Data Intelligence at Wimdu, and Founder & CTO of Memorado.
Marius Luther
(CEO)Was previously Founder & CEO of Memorado. Before than was CMO at Wimdu and a Consultant for McKinsey & Co.
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