Strategy and Operations Manager, Tomorrow Health

• You are a problem solver with a strong analytical mindset who enjoys turning data into actionable insights
• You thrive in a fast-paced environment and are comfortable managing multiple projects simultaneously
• You have a strategic, results-driven approach and can drive initiatives that enhance operational efficiency
• You bring a collaborative attitude, working seamlessly with cross-functional teams and leadership to achieve shared goals
• You are comfortable with ambiguity, able to adapt quickly, and demonstrate a high level of initiative and ownership
• Bachelor's degree in STEM, Business, Economics, or a related field; MBA or relevant advanced degree preferred
• 3-5+ years of experience in a strategy, analytics, or management consulting role
• Strong analytical and problem-solving skills, with the ability to work with large data sets and extract meaningful insights
• Proficient in Microsoft Excel and/or Google Sheets; experience with SQL, Snowflake, Sigma, or other analytics tools is a plus
• Proven ability to manage multiple projects simultaneously and work under tight deadlines
• Highly organized, self-motivated, and able to work independently and as part of a team

• Tomorrow Health’s Strategy and Operations team is the company’s centralized insights generation, analytics, and strategy arm focused on optimizing processes and driving key business initiatives
• We work closely with senior leadership and cross-functional teams to identify opportunities for improvement and implement solutions that support the company’s growth
• As a member of this team, you will have the opportunity to work on high-impact projects and contribute directly to the company’s success in a fast-paced, dynamic environment
• We are currently looking for a Manager, Strategy and Operations who will help us lead several of our key initiatives
• Reporting to the Vice President of Operations, this person will play a pivotal role in driving key initiatives and supporting executive decision-making
• You will be responsible for analyzing data, identifying areas for improvement, developing actionable insights, and implementing solutions to enhance overall performance and efficiency
• Some examples of work you will take on include driving operations capacity optimization initiatives and providing analytical and strategic insights to enhance order completion rates and reduce turnaround times
• Lead or support strategic projects aimed at improving operational efficiency, customer experience, and execution of the end-to-end order lifecycle
• Analyze large data sets to uncover actionable insights, leveraging tools such as Google Sheets, SQL, or BI platforms
• Own and drive OKR initiatives and contribute to OKR goal setting and planning process
• Analyze operational processes and identify areas for improvement, including capacity allocation, workflow efficiency, and cost reduction
• Develop business strategies and frameworks to support growth and operational excellence
• Design and implement performance metrics and dashboards to track key operational and company KPIs
• Manage stakeholder communication and ensure alignment across teams

• Health Insurance: We cover 100% of medical, dental, and vision insurance plan costs, and offer a fully-covered membership in One Medical for on-demand primary care, and Teladoc 24/7 virtual care
• Financial Wellness: We offer a 401(k) plan through Vanguard, and Health Savings Accounts, Dependent Care FSA, and Healthcare FSA to help you optimize your financial health
• Family Matters: We provide fully paid parental leave as soon as you join Tomorrow Health so you can care for your newest little one(s)
• Mental Health: Free online mental health support with BetterHelp
• Commuter Benefits: We provide pre-tax commuter offerings for those coming into the office
• Work Hybrid: Our teams are distributed all across the country. Work from your preferred location or from our beautiful office in New York City - complete with free lunch, snacks, and cold brew and kombucha on tap
• Unlimited PTO: Our unlimited PTO policy provides the autonomy to take time off whenever it's needed, to recharge, get inspired, or connect with the world

Total funding: $92.5m

Tomorrow Health is one of a significant number of startups operating in the healthcare space. The platform allows carers and patients, those homebound permanently, recovering from surgery or living with chronic conditions, to find durable medical equipment. It also coordinates the logistical issues between payers and insurance providers and takes care of home delivery.