Director of Program Management, Salesforce

• Ability to drive and realize strategic benefits through successful completion of projects, able to excel in a collaborative environment, build rapport, and influence peers
• 10+ years of confirmed experience leading complex projects, preferably for large-scale transformations, with 5+ years in GTM
• Solid command of project lifecycle and project management methodologies (e.g. PMI framework, agile/scrum)
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Desirable

• We deliver impact with select strategic customers by orchestrating a 360° relationship motion spanning Product, Partnership, Procurement, and direct Sales
• We lead a consistent cadence across the functional leadership and working teams to maintain full Salesforce alignment on the overall customer / partner / vendor strategy and approach
• Effectively plan, coordinate, and direct the delivery and execution of large, complex projects and programs while managing risks and issues to minimize scope, budget and schedule impacts
• Collaborate globally to influence key partners on project scope/vision, solutions, budget, demand plan, and schedule; set-up and implement program governance
• Maintain the program roadmap along with business outcomes and benefits
• Proactively build strong, trusted working relationships with functional leaders and business partners (e.g., Global Distribution, Revenue Operations, Product, Procurement/Finance and Business Technology) to drive alignment and optimize project operations
• Effectively manage, motivate and hold accountable project leads and team members in a matrixed organization to execute on priorities
• Facilitate regular Program Team and Sponsorship level meetings to remove roadblocks and accelerate decisions
• Communicate project strategy, updates, and partner concerns of risks/issues to multiple levels of management, including executive leadership teams across the organization
• Ability to identify the root cause(s), develop business case justification, acquire partner alignment; recommend prioritization of solutions
• Leverage data insights to propose project execution strategy and measure results