Sales Solution Engineer, Spoiler Alert
$135-150k
Supply chain software to reduce food waste
Be an early applicant
Supply chain software to reduce food waste
21-100 employees
Be an early applicant
$135-150k
21-100 employees
Company mission
To empower businesses with global supply chains to maximize sustainability, efficiency, and profitability.
Role
Who you are
- This role demands a distinct combination of technical knowledge and business consulting expertise, with a laser focus on demonstrating quantifiable value
- Experience: 3–5+ years in a Solution Engineering, Sales Engineering, or Pre-Sales Consulting role within B2B SaaS is preferred. Must have highly cross-functional experience across multiple sales and delivery teams, regardless of title
- Industry Domain: Experience in the CPG, Supply Chain, Logistics, or Retail Technology sectors is highly preferred
- Technical Aptitude: Strong ability to understand complex data structures, system integrations, and enterprise software workflows
- Sales Acumen: Understanding of complex enterprise sales methodologies (e.g., MEDDIC, Challenger) and the strategic role pre-sales plays in moving deals forward
- Exceptional Presenter: Commanding presence on Zoom and in person; able to hold the room and think on your feet during Q&A and technical deep dives
- Problem Solver: A consultative mindset that seeks to understand the "why" behind a prospect's request before offering a solution
- Collaborator: Proven ability to partner effectively with sales targets while maintaining technical and engineering integrity
What the job involves
- The Solution Engineer (SE) is a critical pre-sales role, functioning as the key technical and business consultant for our Account Executives before a sale and our Customer Operations Managers afterward. This position is essential for connecting complex customer issues with the transformative capabilities of the Spoiler Alert platform
- The SE is responsible for shaping the technical narrative, delivering compelling solution demonstrations, and serving as the Subject Matter Expert (SME) to accelerate sales cycles and boost win rates within enterprise accounts
- Furthermore, the SE ensures the accuracy and quality of the solution sold as it transitions to the Customer Operations team
- Deep Dive Discovery: Partner with Account Executives (AEs) to lead rigorous discovery sessions, deeply analyzing prospect pain points, existing workflows, and supply chain data infrastructure
- Solution Mapping: Convert discovery insights into a validated technical and business solution, ensuring our platform can deliver on the prospect's specific requirements
- RFP/RFI Management: Lead the technical response to Requests for Proposals (RFPs) and Requests for Information (RFIs) with speed, accuracy, and clear articulation of product fit
- Business Case Ownership: Source key customer data and translate operational and financial inputs into comprehensive ROI models. These models must clearly validate value, strengthen commercial alignment, and directly support deal progression
- Accelerate Sales Cycles: Act as the technical Subject Matter Expert throughout the sales process, instilling confidence in prospective buyers and helping AEs overcome technical objections
- Value Storytelling: Articulate complex technical concepts in clear, business-oriented language that resonates with diverse stakeholders, from Supply Chain Managers to C-level executives
- Tailored Demonstrations: Move beyond generic presentations. Design and deliver highly customized product demonstrations that align strictly with a prospect's buyer priorities and specific use-case fit
- Solution Design: Lead collaborative sessions focused on workflow design and functional alignment to ensure the proposed solution meets the customer's technical standards
- Transition Support: Ensure a smooth handoff from pre-sales to the post-sale Onboarding and Strategic Customer Operations teams by clearly documenting customer requirements and promised outcomes, as well as transitioning deal knowledge through onboarding.
- Cross-Functional Feedback: Serve as the "voice of the market" back to Product and Engineering teams, sharing actionable insights on prospect needs, feature gaps, and competitive landscape trends to influence the product roadmap
Our take
With a good chunk of the US food supply ending up as waste, consumer packaged goods companies face potentially huge waste costs. Spoiler Alert is a company helping food and beverage brands mitigate this loss, with a sales and analytics platform that helps brands efficiently and cost-effectively manage liquidation across a private network of nonprofits and discount retailers.
Nestle, Danone, The Campbell Soup Company, Kraft Heinz, and Hello Fresh all use Spoiler Alert's software, and the company is continuing to net big players across the food industry. The company is also on the right side of the increasing shift towards eco-friendly commerce. With awareness of consumer issues steadily increasing, and more money being invested into companies tackling it, Spoiler Alert is well-established to ride the waste-reduction wave.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Dec 2021
$11m
SERIES A
Nov 2016
$2.5m
SEED
Total funding: $13.7m
Company benefits
- Stock option packages
- 20 vacation days and 10 sick days per year
- Subsidized health, dental and vision insurance
- Life insurance and paid family and medical leave
- Paid volunteer outings and civic engagement leave
- Pre-tax 401(k) and post-tax Roth 401(k) options
- Environmentally-friendly 401k fund option
- Learning & career development stipends
- Up to 16 weeks of paid parental leave
- $500 FSA employer contribution
- 17 company holidays, including an EOY rest week
- Remote first work environment
- Home office stipend
Company HQ
Columbus, Boston, MA
Leadership
Ricky Ashenfelter
(Co-Founder & CEO)Has an MBA from MIT and worked as a Senior Associate at ClearCarbon, and as a Senior Consultant at Deloitte.
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