Account Director, Zocdoc
Large Provider Groups
$170-220k
API connecting patients to doctors
Open for applications
API connecting patients to doctors
1001+ employees
Open for applications
$170-220k
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- 10+ years of experience in enterprise sales with a proven track record of driving ambitious growth goals, including 5+ years of recent experience in programmatic advertising within an advertising technology company or dual-sided marketplace
- 5+ years of maintaining and growing +$20m of annual revenue under management
- Significant experience managing a small portfolio of large, strategic enterprise accounts, with a granular understanding of clients' business goals and long-term growth strategies
- Sold large enterprise solutions in a team environment, partnering with various internal peers across Customer Success, Technical teams, Solution Architects, Finance, etc
- The mentality of an entrepreneur/owner and a strong bias to action
- Autonomously ran large enterprise accounts with minimal oversight/direction
- Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
What the job involves
- Zocdoc's most important asset is our people. As an Account Director, Large Provider Groups (LPG), you'll own a small portfolio of our largest and most strategic provider partners, serving as a trusted advisor to executive stakeholders while driving long-term commercial growth
- You'll develop a deep understanding of each client's business, identify opportunities to expand our partnership, and execute thoughtful account strategies that create lasting value for both your clients and Zocdoc
- As we continue to invest in our Large Provider Group business, you'll also play an important role in shaping how we build and grow our strategic account organization
- Excel at growing a business through robust blueprinting, target setting, and setting expectations for yourself
- Enjoy developing a deep understanding of your clients' businesses and turning those insights into thoughtful growth strategies
- Desire building mutually beneficial long-term strategies between Zocdoc and our clients that drive lasting partnerships
- Leverage data to create actionable insights that will directly inform client strategy
- Are highly collaborative with internal teams and enjoy working as the centerpoint to lead the focus and drive action across the various groups
- Thrive in an ambiguous environment, where you are able to tackle problems with creative solutions
- Love building relationships in person and are excited to travel frequently to strengthen client partnerships
- Working backwards from revenue goals to develop and execute account strategies that meet or exceed targets
- Building trusted relationships with executive leaders at large provider groups to understand their business priorities and position Zocdoc as a long-term strategic partner
- Running client meetings both virtually and in-person at a high velocity
- Diving the highest standards across your peer group and showcasing “what good looks like”
- Ensuring Zocdoc leadership has transparency into how we are tracking towards our goals through regular pipeline reviews and tracking of interim metrics; escalating and exposing potential risks
- Acting as an external and internal ambassador of Zocdoc and our Large Provider Group business by demonstrating the highest professional standards
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the fragmented healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Moving forward, Zocdoc will continue to invest in its platform to optimise its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $452m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(Co-Founder & CEO)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder & Chief AI Officer)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
Share this job
View 22 more jobs at Zocdoc