Customer Account Manager, Huntress
$90k
+ Additional potential variable of $60,000 + Equity
Managed cyber security platform for SMBs
Be an early applicant
Managed cyber security platform for SMBs
501-1000 employees
Be an early applicant
$90k
+ Additional potential variable of $60,000 + Equity
501-1000 employees
Company mission
To elevate SMBs through education and community — one hacker at a time.
Role
Who you are
- 5+ years of experience in Account Management or Direct Sales roles, ideally focused on customer sales
- Strong experience in SaaS, preferably related to the cybersecurity industry
- Demonstrated experience and understanding of MEDDPIC
- Experience with SFDC or other similar CRM platforms
- Strong bias to action and ability to get things done efficiently and effectively
What the job involves
- As a Senior Account Manager, you will join a team of sales professionals focused on driving Annual Recurring Revenue growth through cross-selling additional products and expanding and retaining the installed products across our customer base
- This role is critical in expanding our relationships with customers while helping them develop a strong security posture within their organization
- This individual contributor role is focused on net dollar retention through cross-selling and expansion of product usage, gross dollar retention, customer loyalty, customer satisfaction, and everything growth and success after the initial sale
- Reporting to the Manager of Account Management, this is a high-impact, high-visibility role
- Success in this velocity motion will be measured by expansion and retention metrics, as well as the ability to maintain high levels of activity and deliver outcomes across your customer base
- Achieve the assigned quota based on both expansion metrics and renewal rates in a velocity sales motion
- Work with customers to be a trusted advisor, delivering solutions that increase customer and partner satisfaction, grow partner adoption, and deliver exceptional quality service
- Maintain and reinforce Huntress’ culture
- Build and maintain strong relationships with multiple contacts within assigned partner organizations
- Execute a customer and partner engagement process to ensure great communication with our existing customers
- Reports to: Manager, Account Management
Our take
In a world of increasingly sophisticated cyberthreats, many SMBs don’t have the resources to protect themselves. Huntress addresses the need for robust cybersecurity solutions for small to medium sized businesses, which make up 99% of the US business landscape.
The company offers a managed security platform, which third party resellers leverage to protect their clients from attacks. Launched in 2015, Huntress has grown well over the years, attracting plenty of investment and expanding its headcount into the hundreds.
In recent years, Huntress has turned its eye to acquisitions and new product launches, as well as major international expansion. A considerable influx of funding will support these initiatives, as well as allow the company to maintain sales momentum by expanding its go-to-market efforts.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Jun 2024
$150m
SERIES D
May 2023
$60m
SERIES C
Total funding: $289.8m
Company benefits
- 100% Remote: We’ve been a remote team from day one—and we’ve got the tools, systems and processes to be successful from anywhere in the world.
- PTO & Parental Leave: We offer 12 weeks of paid parental leave, along with vacation, sick time and floating holidays.
- 401K Match: We offer a 5% contribution to your 401k—even if you’re not paying into it yourself.
- Growth Opportunities: We’re super committed to employee development, both within and outside of Huntress – including education assistance programs, hands-on training and more.
- Health Benefits: Medical, dental, vision, and everything you’d expect from a company that cares about its team members.
- Stock Options: All full-time employees get stock options and benefit from the continued growth and success of the company.
Company HQ
Ellicott City, MD
Leadership
Kyle Hanslovan
(Co-founder & CEO)Spent nine years as a Cyber Warfare Operator for Air National Guard, and seven years as an Information Assurance Officer for the United States Air Force. Co-founded and was CEO of boutique cyber security company StrategicIO, and was a Senior Cyber Vulnerability Analyst at ManTech International Corporation.
Chris Bisnett
(Co-founder & CTO)US Navy Veteran, serving for five years as a Vulnerability Analyst focused on the Department of Defense network. Operated in a number of Senior Security Engineering roles after leaving the Navy. Former CTO of LegalConfirm.com (acquired by Capital Confirmation, 2014).
John Ferrell
(Co-founder)Spent five years as a Security Engineer and CNO Analyst over two spells at ManTech International, with one year as a Linux Systems Engineer at SPARTA in the interim. Was a CNO Developer at StrategicIO before co-founding Huntress.
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