Customer Account Manager, Huntress
$66k
+ Additional potential variable of $44,000 + Equity
Managed cyber security platform
Job no longer available
Managed cyber security platform
501-1000 employees
Job no longer available
$66k
+ Additional potential variable of $44,000 + Equity
501-1000 employees
Company mission
To shatter the barriers to enterprise-level security.
Role
Who you are
- 2+ years of experience in Account Management and Direct Sales roles, ideally focused on the mid-market
- Experience in the cybersecurity industry is a plus
- Experience with Salesforce, or other similar CRM platforms
- Strong bias to action and ability to get things done efficiently and effectively
What the job involves
- As a Senior Account Manager, you will join a team of sales professionals focused on driving Annual Recurring Revenue growth through cross-selling additional products and expanding and retaining the installed products across our customer base
- This role is critical in expanding our relationships with customers while helping them develop a strong security posture within their organization
- This individual contributor role is focused on net dollar retention through cross-selling and expansion of product usage, gross dollar retention, customer loyalty, customer satisfaction, and everything growth and success after the initial sale
- Reporting to the Manager of Account Management, this is a high-impact, high-visibility role
- Success in this velocity motion will be measured by expansion and retention metrics, as well as the ability to maintain high levels of activity and deliver outcomes across your customer base
- Achieve the assigned quota based on both expansion metrics and renewal rates in a velocity sales motion
- Work with customers to be a trusted advisor, delivering solutions that increase customer and partner satisfaction, grow partner adoption, and deliver exceptional quality service
- Maintain and reinforce Huntress’ culture
- Build and maintain strong relationships with multiple contacts within assigned partner organizations
- Execute a customer and partner engagement process to ensure great communication with our existing customers
- Reports to: Manager, Account Management
Our take
In a world of increasingly sophisticated cyberthreats, many organizations lack the resources and expertise to defend themselves effectively. Huntress has stepped in to address this gap, delivering robust cybersecurity solutions to protect a wide range of businesses and institutions across the US business landscape.
The company offers a managed security platform, which third party resellers leverage to protect their clients from attacks. Launched in 2015, Huntress has grown well over the years, attracting plenty of investment and expanding its headcount into the hundreds.
More recently, Huntress has turned its eye to acquisitions and new product launches, as well as major international expansion. A considerable influx of funding will support these initiatives, as well as allow the company to maintain sales momentum by expanding its go-to-market efforts.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Jun 2024
$150m
SERIES D
May 2023
$60m
SERIES C
Total funding: $289.8m
Company benefits
- 100% Remote: We’ve been a remote team from day one – and we’ve got the tools, systems and processes to be successful outside of a corporate office or HQ.
- PTO & Other Leave: We offer 12 weeks of paid parental leave, along with vacation, sick time, bereavement leave, and floating holidays.
- Growth Opportunities: We’re committed to teammate development, both within and outside of Huntress – including education assistance programs like LifeLabs, hands-on training, coaching through BetterUp, and more.
- Stock Options: All full-time teammates receive stock options and benefit from the continued growth and success of the company.
- Digital Monthly Reimbursements: We offer a monthly digital reimbursement for your internet and phone – plus a new starter home office reimbursement.
- 401K Match: We offer a 5% contribution to your 401k – even if you’re not paying into it yourself.
- Health Benefits: Medical, dental, vision, life & disability insurance, pet insurance, and other benefits you’d expect from a company that cares about its team members.
Company HQ
Columbia, MD
Leadership
Kyle Hanslovan
(Co-Founder & CEO)Prior to co-founding Huntress in 2015, Kyle spent 9 years at the Air National Guard as a Cyber Warfare Operator.
Chris Bisnett
(Co-Founder & CTO)Chris is US Navy Veteran, serving for five years as a Vulnerability Analyst focused on the Department of Defense network. He then operated in a number of Senior Security Engineering roles after leaving the Navy.
John Ferrell
(Co-Founder)John spent 5 years as a Security Engineer and CNO Analyst over two spells at ManTech International, with 1 year as a Linux Systems Engineer at SPARTA in the interim. He was also a CNO Developer at StrategicIO before co-founding Huntress.
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